- Report: #783783
Complaint Review: sovran-solutions-online.com - Internet
Reported By:
Ron -
Canton, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
sovran-solutions-online.com
Internet, United States of America
Phone:
Web:
www.sovran-solutions-online.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
sovran-solutions-online.com SSO, Sovran Solutions, Sovran Soutions Online They owe me money Internet
This website is a club that you join to purchase cigarettes. I was accepted, given an account, funded that account and followed all instructions that I was given when I asked for the funds be withdrawn from my account and sent to me.
After several weeks, I inquired about not receving my money and I was rudely told that "it was out of their hands", because once they let their financial institution know of my withdrawal request there is nothing more they can do.
By the way, the only way to communicate with SSO is via their website"s message service. From what I understood from intially joining the club, they are based in the Repulic of Panama. They give no phone number to call or address to mail to.
My suggestion to all who may be considering joining their little club is: Do Not!
After several weeks, I inquired about not receving my money and I was rudely told that "it was out of their hands", because once they let their financial institution know of my withdrawal request there is nothing more they can do.
By the way, the only way to communicate with SSO is via their website"s message service. From what I understood from intially joining the club, they are based in the Repulic of Panama. They give no phone number to call or address to mail to.
My suggestion to all who may be considering joining their little club is: Do Not!
2 Updates & Rebuttals
Ron
Canton,Texas,
USA
Refunded
#2Author of original report
Thu, November 17, 2011
I received a check today for the money owed me. That ends my relationship with the business and it also ends my complaint with the business.
Ron
Canton,Texas,
United States of America
Still no refund
#3Author of original report
Fri, October 07, 2011
I emailed the only SSO address that I could find which was their tech team. They said there was nothing they could do for me except tell me that my account refund is in process. It has been six weeks and still no refund. Refunding an individual's money is a simple task, not time consuming and should have been completed weeks ago if their intentions were really sincere.
