Armand Niculescu
Sibiu,#2UPDATE Employee
Tue, September 22, 2015
Frustrating as it may be, cheating in online games is a fact of life and cheaters are infinitely creative, even when no financial gain is at stake. All online games have this problem, even companies like Microsoft and EA are struggling with it and are banning hundreds of thousands of cheaters.
For SparkChess Multiplayer we tried to keep it simple. It is true that some people have abused it but our support team is always taking complaints very seriously. Abusers have been banned and had points subtracted.
Since 2015 we have overhauled the scoring system with a new, Elo-based one, making cheating much more difficult. It is still an ongoing battle.
I should stress, for those who may not know, that there's no "ripoff" involved. The multiplayer service is free and no money is won/lost by playing SparkChess.