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charlotte,#2REBUTTAL Individual responds
Mon, April 11, 2011
As the manager of speedee on south blvd i completely understand the fustration of customers not passing state inspection due to DMV regulations. it is very unfortunate that]this customer feels that something was not done correctly. As a shop and as a family owned and opperated business we take pride in our work
As state inspector i am obligated to inspect all vehicles by DMV standards and inform the customer of my inspection. Under no circumstances is there any customer obligated to perform the worked needed to pass the inspection at this shop. with all due respect i feel this customers fustration about this incident is unfounded.. it is unfortunate that this customer needed wrok done to the car, I asure you that in past 4 yers that wee owned apporited this shop we have done anything and everything to the best of our knowledge to run this place as best as we are exspected leglay and morley
sincerly mrs.Gjuraj