;
  • Report:  #178507

Complaint Review: Sprint PCS - RPM Collections - Reston Virginia

Reported By:
- Homerville, Georgia,
Submitted:
Updated:

Sprint PCS - RPM Collections
2001 Edmund JHalley Drive Reston, 20191 Virginia, U.S.A.
Phone:
703-433-4000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
After repeated billing problems with Sprint I decided to discontinue my service with them. At the time I had a credit on my account in the amount of 11.38. I knew I would owe 150.00 for breaking the contract early. I asked for a final bill in the amount of 138.62 so that I would have proof of the final amount owed. Instead, I continued to be billed every month for the monthly service amount.

I called several times and was told it would be taken care of. I then received a very rude call from RPM saying I owed in excess of 350.00. I told them I did not owe that amount and told them why. They said it really didn't matter what I said at this point I owed the amount they said and they would continue to call me until I paid it. At that point I told them I would not deal with them and hung up.

Please if anyone can help I would appreciate it. How can a company harass you for something you don't owe?

Teri

Homerville, Georgia
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//