- Report: #323824
Complaint Review: Sprint PCS - Nationwide
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Sprint PCS
PO BOX 660092, Dallas, TX Nationwide, U.S.A.
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Sprint PCS Charged daytime minutes for mobile to mobile because i was in roaming!!! Dallas, Texas
I have been with sprint for a long time and here recently i have noticed that sprint is charging mobile to mobile minutes as daytime minutes because i am in a roaming?? Night and weekend minutes are free while in roaming. I have a plan that roaming is free. I pay 5.00 a month for mobile to mobile. Also i have notice that although your billing date may say Mar. 13th to Apr 12th, they have been charging for days that are outside the billing period ie....i'll have minutes on there for Mar 9th, 10th, 11th, and 12th. These extra days are causing overages in minutes and thus more money for them. They claim that those extra days were because since i was on roam the tower of the company didn't turn them over until after the cycle was complete so they added them to the next cycle....as i see it not my problem. Nowhere in the contract does it say that roaming charges may not be turned over in time and may be on your next bill. I have learned that the mobile to mobile minutes that are being charged as daytime/anytime minutes are understood. I brought up the fact that nowhere in the contract or term and conditions does it say that if you are mobile to mobile and in a roaming area that the call will be charged under anytime/daytime minutes. If there are any class action lawsuits let me know i will happy to join in.
Borden77
Keene, Texas
U.S.A.
Borden77
Keene, Texas
U.S.A.
1 Updates & Rebuttals
Robandmar01
Fort Wayne,Indiana,
U.S.A.
You are not in the Sprint roaming area...
#2Consumer Comment
Sat, April 05, 2008
You are in another phone companies roaming area. You can go in to the roaming setting on your phone and change this to "sprint only" and you will not be charged. Free roaming is for roaming in the sprint coverage area only and if you get in verizons area (for example) or any other companies "area" you will be charged ( and it is usually a horrible amount.....once I had to used it and it was 2.00 a min in verizons area!!!)
