Steve
Walnut Creek,#2Author of original report
Wed, May 16, 2007
I called Sprint and I do have several numbers for the corporate office and higher management. They do not want to talk to their customers, I got ahold of a secetary who like the other number just passed me off to the regular customer service line. WAY TO GO Sprint! Anyway with the issue of Colorado taxes, they were not charging me for California taxes so in fairness to this issue it got corrected. I did get into another line they have set up for their rebate program and the check was sent out, just one, we have two phones. But the check was sent to the wrong address. It seems like they have a hard time with math when it come to the rebate program and the operator gave me the usual "it will be in two weeks" line. They must have a special course to give that line, they use it so much.
Thomas
Anderson,#3Consumer Comment
Tue, May 15, 2007
There are buyout deals for displaced executives, substantial service fees from firms who arrange and facillitate the sale, and the purchased company is often bought at a premium to its retail value. All of this adds up to substantial extra costs which must be recovered "somehow". Can you guess the nature of that "somehow". Everyboby involved in making the deal will make a lot of money. The employees (worker bees) and the customers will get free proctology exams. When you see the buyout of a company, especially a company with mostly satisfied customers, you will, more often than not, be better off to take your business elsewhere.
Thomas
Anderson,#4Consumer Comment
Tue, May 15, 2007
There are buyout deals for displaced executives, substantial service fees from firms who arrange and facillitate the sale, and the purchased company is often bought at a premium to its retail value. All of this adds up to substantial extra costs which must be recovered "somehow". Can you guess the nature of that "somehow". Everyboby involved in making the deal will make a lot of money. The employees (worker bees) and the customers will get free proctology exams. When you see the buyout of a company, especially a company with mostly satisfied customers, you will, more often than not, be better off to take your business elsewhere.
Thomas
Anderson,#5Consumer Comment
Tue, May 15, 2007
There are buyout deals for displaced executives, substantial service fees from firms who arrange and facillitate the sale, and the purchased company is often bought at a premium to its retail value. All of this adds up to substantial extra costs which must be recovered "somehow". Can you guess the nature of that "somehow". Everyboby involved in making the deal will make a lot of money. The employees (worker bees) and the customers will get free proctology exams. When you see the buyout of a company, especially a company with mostly satisfied customers, you will, more often than not, be better off to take your business elsewhere.
Thomas
Anderson,#6Consumer Comment
Tue, May 15, 2007
There are buyout deals for displaced executives, substantial service fees from firms who arrange and facillitate the sale, and the purchased company is often bought at a premium to its retail value. All of this adds up to substantial extra costs which must be recovered "somehow". Can you guess the nature of that "somehow". Everyboby involved in making the deal will make a lot of money. The employees (worker bees) and the customers will get free proctology exams. When you see the buyout of a company, especially a company with mostly satisfied customers, you will, more often than not, be better off to take your business elsewhere.