Cory
San Antonio,#2Consumer Comment
Fri, October 05, 2007
Posted about this the other day. Got our sprint bill on Monday and it was $15+ higher then last month. Wife call to find out why. Sprint rep says that "someone" ordered the phone photo package" whatever the hell that is. Wife tells them that No one ordered the package. Sprint tells her "someone" ordered it. After going back and forth with the sprint rep insisting "someone" ordered it, the wife finally tells them that it was kind of hard for one of us to order the package cause we were on a cruise off the coast of Mexico the day someone ordered the package. Rep agrees to refund the $15+ and remove the "package". It's kind of hard for sprint to argue when they get caught in a lie.