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  • Report:  #334390

Complaint Review: Sprint - Nationwide

Reported By:
- north port, Florida,
Submitted:
Updated:

Sprint
www.sprint.com Nationwide, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I recently upgraded my calling plan and phone with sprint to use the Palm Treo 755 and after consulting with the Sprint representitives and reading all the literature they had available, decided to go with the simply everything plan. As it was told to me and read in the literature everything was included and there would never be additional charges with this plan. Today I attempted to use the phone as a modem when connected to my laptop and I could not get it to function.

I then went online to sprint and talked with technical support who told me that in order to use the phone as a modem I would have to pay an extra 40 dollars a month on top of the 99.99 simply everything plan. I just wanted to make sure everyone knows about this, so you don't sign a 2 year contract like I did thinking it included everything, when it obviously does not.

Mark

north port, Florida

U.S.A.


3 Updates & Rebuttals

Zee

Greensboro,
North Carolina,
United States of America
411

#2Consumer Comment

Wed, July 21, 2010

No matter what plan you get 411 is not included and beware that if you dial 411 you will get charged, even if it is a mis-dial because Sprint charges you to place the call ,instead of charging you if you actually get a number from the call, now that is a major rip-off!!

 So all these Google phones could have programs installed that just dial 411 randomly running up your cell bill all hours of the daya and night.


Linus199

Saint Albans,
New York,
U.S.A.
Simply Everything Plan

#3Consumer Suggestion

Fri, June 06, 2008

Sprint's $99.99 Simply Everything Plan, includes; Unlimited Voice Calling Unlimited Data usage from the handset Unlimited text messaging If that's not enough for you, you can try Verizon, T-Mobile or AT&T (or is it Cingular now?) unlimited plan for $99.99, which includes; Unlimited voice calling. You have to pay extra for their Data and Messaging.


Bankworker

PITTSBURGH,
Pennsylvania,
U.S.A.
this is in the literature for the $99.99 simply everything plan

#4Consumer Comment

Sat, May 24, 2008

Messaging: Unlimited nationwide, text, picture and video messaging to anyone on any network. GPS: Unlimited maps, turn-by-turn directions and more with Sprint Navigation for Sprint and PowerSource phones, or TeleNav for Nextel phones. GPS reliability varies by environment. Direct Connect and Group Connect: Unlimited instant connections, nationwide and at the push of a button. Group Connect is limited to 20 participants on the same network. BlackBerry Internet Server (BIS): Manage up to 10 different accounts with a simple three-click email setup, and IM on the go with Yahoo! Messenger, AIM, Google Talk and BlackBerry Messenger. Please note: BlackBerry Enterprise Server (BES), which provides secure corporate email access and access to corporate IT administration, is not included and available for an additional cost. *****These features are not included: Phone as modem or tethering: not included**** Standard Features All Sprint voice plans automatically come with these great features: Voicemail: Your phone's answering service. Voicemail answers your calls and takes messages when you are not available. Call Waiting: Like a second line for your phone, Call Waiting lets you decide whether to switch to the new call-or send it to Voicemail. Caller ID: View the phone number of an incoming call, so you know who is calling before your answer. All unanswered calls automatically roll over to your Voicemail. Caller ID Block: Block your phone number from appearing on the phone of the person you're calling. Three-Way Calling: Talk to two people at the same time. You can initiate Three-Way Calling even if you didn't start the phone call (airtime and long-distance charges apply for both of the calls in your Three-Way Calling party). Call Forwarding: Forward incoming calls to the phone number you specify. ($0.20/minute). Numeric Paging: Set your Voicemail to allow callers to send a numeric page to your phone. Sprint 411: Access Directory Assistance. Just dial 411 from your Sprint or Nextel phone to get dinner reservations, movie listings, driving directions and more ($1.79/call, airtime charges also apply). Emergency Calls: Call 911 from anywhere in our network with no airtime charges. Non-Emergency Calls: Report traffic accidents, motorist problems, careless drivers or other non-emergency incidents using special dialing numbers (such as #77, 311). Rates & Fees Monthly charges exclude taxes, Sprint Surcharges [incl. USF charge of up to 11.3% (varies quarterly), Administrative Charge ($0.75/line/mo.), Regulatory Charge ($0.20/line/mo.) & state/local fees by area]. Sprint Surcharges are not taxes or gov't-required charges and are subject to change. WHERE'S THE RIPOFF??? Stop being greedy, everything can't be free!

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