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Sprint Together With Nextel send my phone to the wrong adress but the bill made it to my correct address Shawneemission Kansas
i ordered a phone on the 12th of dec.they mailed the phone out to me but i never received it.it was shipped back to them and they kept my money after i called and canceled on the 21 of dec.i still hadn't had my account credited with my money,
when i called they never knew what to tell me they transfered me from one person to another,all to tell me that they put my $ on my bill.how could i have a bill and i never got a phone,so they said they would cut me a check but it would take 7 to 10 days to receive my $.
i dont understand how that is that they can get your $ instantly and it takes you a month to get it back.i have no phone and they still have my $,and no one is held accountable,at all,that was my gift for xmas,that i payed for and never got,nor do i have my $.
on top of that they wouldn't even allow me to reorder a phone unless i sent them another $400,like i can afford to give them $800 at this time of year for a phone that they screwed up on