- Report: #308408
Complaint Review: SRC-an Aetna Company - Columbia South Carolina
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Author Confirmed
Why?
SRC-an Aetna Company
PO Box 23759 Columbia, 29224-3759 South Carolina, U.S.A.
Phone:
888-772-9682
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
SRC-an Aetna Company Failure to pay, this companyy told one lie after another! When I sent certified papers, they closed the claim! This is the worst nightmare I have ever come across!! Columbia South Carolina
This Co. is as close to fraud as you can get. None of the employees seem to know what is going on? or do they? They don't return phone calls, they deny receiving faxes, or requested information via mail. I talked to lot's of employees & took names down! When I sent the requested copies*** Again*** I sent certified. A signature was required. I called 15 days after signature & was told the claim was canceled. First thing I was asked was, Did I ever supply them with requested information? Of course. Only about 4 times. They continued to say they didn't receive! Once they received the certified & had to sign....they canceled the claim. What's wrong with this picture???
At one time in the mail, I received in the same envelope 3 claims of the same yet they give them all 3 different claim numbers! 2 said they were paid. One said the claim was denied. When I called them, they could NOT tell me which one I should believe! I called the provider & they said they did not pay!!
I kid you not, this is a horrible company!
Someone is not doing their job! Someone is possibly pocketing the claim money!!
I am so furious! The provider of service was as annoyed as I was/am.
R & J
anywhere, Missouri
U.S.A.
At one time in the mail, I received in the same envelope 3 claims of the same yet they give them all 3 different claim numbers! 2 said they were paid. One said the claim was denied. When I called them, they could NOT tell me which one I should believe! I called the provider & they said they did not pay!!
I kid you not, this is a horrible company!
Someone is not doing their job! Someone is possibly pocketing the claim money!!
I am so furious! The provider of service was as annoyed as I was/am.
R & J
anywhere, Missouri
U.S.A.
1 Updates & Rebuttals
Thomas
Anderson,South Carolina,
U.S.A.
Enjoy the world of "private health insurance choice" promoted by the Republican candidates
#2Consumer Comment
Wed, February 13, 2008
who themselves have probably never had private health insurance. Add other private health insurance benefits such as pre-existing conditions, policy death spirals (see Consumer Reports Jan '08 for an explanation), and the joy of 30 cents of every premium dollar going into "Administrative Overhead", versus 1 cent of every premium dollar going into "Administrative Overhead" for Medicare. Don't you love "freedom of choice" instead of "single payer"?
