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  • Report:  #445207

Complaint Review: SRC Leads Survey Resource Center - N. Miami Florida

Reported By:
- Vero Beach, Florida,
Submitted:
Updated:

SRC Leads Survey Resource Center
13463 NE 17th Ave. N. Miami, 33181 Florida, U.S.A.
Phone:
305-370-7330
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
SRC Leads was very aggressive on the sales end, totally worthless on the service end. When their list turned out to be junk, I requested my $750 back, per the money-back guarantee. No such luck...for awhile I got excuses like "we didn't get your fax" or "I didn't see your email". When I finally cornered them, and supplied everything they requested to get the refund, they still didn't pay. It's really simple; they use the "money-back guarantee" to sell their product/service, but never have any intention of honoring it.

I could tell that they have been through this before, and were masters of running people around until the frustrated client just gives up. It became obvious that this is their M.O., and I wasn't just an isolated case. Trust me...their money-back guarantee is worth nothing. Save your money and go elsewhere. By the way, their C+ rating from the BBB should tell you something.

Ed

Vero Beach, Florida

U.S.A.


1 Updates & Rebuttals

Senior Equity Financial, Inc.

Holbrook,
Massachusetts,
U.S.A.
email string of solicitations after asking them to stop calling/emailing.

#2Consumer Comment

Thu, May 14, 2009

Just stop calling and emailing my company and you will never hear from me again. Thank you, -----Original Message----- From: Ron Stevens [mailto:[email protected]] Sent: Thursday, May 14, 2009 2:31 PM To: Subject: Re: I would like info on reverse mortgages > Listen , I don't sell winning lottery tickets. 1 of 30 of my clients call me back upset. I did oversell them in the past but I couldn't sleep at night. my clients make money and re order from me. Because I'm honest with them. I cant say the same for my other coworkers but i can give you ten #s of my clients right now that will vouch for me. I deeply apologise for you experience and I will soon be managing the company. So rest assured Things are changing here shortly. (INTERESTING. HE IS ADMITTING THERE ARE PROBLEMS WITH THE COMPANY...) Ron On Thu, May 14, 2009 at 12:38 PM, wrote: > I rec'd another call from someone named Lisa selling the same BS. You > may want to take us off your list. You are wasting your time and my time. > There are plenty of other company's out there to steal from until you > are shut down. I rec'd a call from another company pursuing a lawsuit > with you and the FL Atty Gen Office. They also contacted ValuePak who > you say you do your mailers through and they said they never heard of > you and will be pursuing legal action for misrepresentation. Time to clean up you act guys. > > > > -----Original Message----- > From: > Sent: Monday, March 09, 2009 11:24 AM > To: '[email protected]'; '[email protected]'; > '[email protected]' > Cc: '[email protected]'; '[email protected]'; > '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]' > Subject: RE: I would like info on reverse mortgages #55071563 - Survey Resource Center>> > > Ron, > > Now you are pissing me off. I was not going to waste my time > submitting another complaint to the BBB, but now I am going to. I am > also going to paste these email correspondences in every forum I have > found where your company is being alleged as a fraud. Thankfully your > company is not local to me, because I would be down there today. > Hopefully you learn from this and your company will continued to get > bad press. Hopefully you are shut down. Your name in the email you > sent me says your name is Jeff, but you are calling yourself Ron. How > misleading and corrupt can you get. You try to hide yourselves behind your emails and steal money from companies. > > Again, I have cc'd the BBB and will be submitting another formal > complaint with them today. I will be posting this entire email string > on www.ripoffreport.com as it seems your company has pissed quite a > few people off. I only wish I found this site before getting involved > with a corrupt company like this. > > Enjoy your day and hopefully you are out of a job when this company > eventually get's shut down. > > > > > Here is the latest email from your company(after repeated emails to stop): > > From: ron stevens [mailto:[email protected]] > Sent: Monday, March 09, 2009 7:16 AM > To: > Subject: This person is looking for info on fixed rate mortgages. > > Hello, my name is Ron Stevens and I work for The Survey Resource > Center. For the last 10 years we have conducted nationwide consumer > surveys on the mortgage, financial, and insurance industry. > We provide quality prospects for reverse mortgages and ARM refi's. > > We just wrapped up a direct mail survey in your community and > identified a group of individuals that stated they were not happy with > their current adjustable rate mortgage payments, and want to learn > more on how a fixed rate mortgage may financially benefit them. > These are all individuals which ARM will re-set within the next 4 months. > They all have a credit score of 640 or better. > They all have a LTV of no more than 80%. > They had to fill out a survey that was sent to their home, and mail > the information back in requesting to be contacted. > > We back up all of our files with a minimum commission guarantee, for > example:if you place an order of 200 survey responders for $900, we > back that list up with a $9,000 commission guarantee. > So if you don't earn at least $9,000 in commissions from a 200 > responder file in a three month period we will refund 100% of the purchase price. > > We do not re-sell the list to another agent. We give you an exclusive > on the file. > We also scrub the list against the national do not call list for you > as well. > > You will be provided with verification that the list was scrubbed. We > also give you a 100% connect rate guarantee, for any reason you get a > bad phone number or address, we will replace that lead for you free of > charge. > The average application rate on our list is 10% . > So a 200 responder file will net you at least 20 applications. > If this is something you or anyone in your office can put to use, > contact me at your earliest convenience and I will be happy to let you > know what we have available in your area. > > National Sales Rep. > Ron Stevens > 305 749 8542 - direct > 1-800-370-7330 Ext 8542 - toll free > If you would like to opt-out and bypass further emails reply with > subject line "remove". > > > > > > -----Original Message----- > From: > Sent: Friday, February 27, 2009 8:50 AM > To: '[email protected]'; '[email protected]' > Cc: '[email protected]'; '[email protected]'; > '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]' > Subject: RE: I would like info on reverse mortgages #55071563 - Survey Resource Center>> > Importance: High > > Ron, this is the third time I have asked you to stop emailing me. > Your practices are misleading and deceptive. Your representatives do > not tell the truth. I will be filing another complaint with the BBB > today regarding your continuing practices. You may want to stop. I > will post more reviews about your company to assure anyone doing a > search online will see what type of company you are and hopefully > realize how you do business. All the email communications will be > posted as well to show people exactly how you do business and to keep > people from using your company. You are wasting too much of my time, > but at this point I do not want any other company to have to deal with what I dealt with over the last couple months. > > > > > > > -----Original Message----- > From: Ron Stevens [mailto:[email protected]] > Sent: Friday, February 27, 2009 7:09 AM > To: > Subject: I would like info on reverse mortages > > Hello, my name is Ron Stevens and I work for The Survey Resource Center. > > For the last 10 years we have conducted nationwide consumer surveys on > the mortgage, financial, and insurance industry. > > We just wrapped up a direct mail survey in your community and > identified a group of seniors that stated they were not satisfied with > the lifestyle their current income is providing them. > These seniors stated they would like to be contacted by a local loan > officer on the benefits of a reverse mortgage. > > These responders are all seniors AGES 62+. > They all have at LEAST 60% EQUITY or more. > They all have HOME VALUES of $200k+. > > They had to fill out a survey that was sent to their home, and mail > the information back in. THEY ALL HAVE REQUESTED TO BE CONTACTED BY A > LOAN OFFICER. > > We back up all of our files with a minimum commission guarantee, for > example:if you place an order of 200 survey responders for $900, we > back that list up with a $9,000 commission guarantee. > SO IF YOU DONT EARN AT LEAST $9,000 IN COMMISSIONS FROM A 200 > responder file in a three month period WE WILL REFUND 100% OF YOUR PURCHASE PRICE. > > We do not re-sell the list to another agent. We give you an exclusive > on the file. > > We also scrub the list against the national do not call list for you > as well. > > > The average appointment rate on our list is anywhere from 10% - 20%. > So a 200 responder file will net you 20 to 30 appointments for yourself. > If this is something you or anyone in your office can put to use, > contact me at your earliest convenience and I will be happy to let you > know what we have available in your area. > > > National Sales Rep. > Ron Stevens > 305 749 8542 - direct > 1-800-370-7330 Ext 8542 - toll free > > > > > > If you wish to be removed from this list send an e-mail to > [email protected] with the subject line "remove". > > -- National Sales Rep. Ron Stevens direct - (305) 749 - 8542 toll free - 800-370-7330 ext. 8542 www.srcleads.com

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