Patricia
Windsor,#2Consumer Comment
Thu, August 19, 2004
i recently purchased a couch in newport news, va. i used water on the couch and when i wiped it the color was removed. i called stainsafe and they sent out a tech. he reportly told the company that it appeared to be a chemical. but i know it was water. they denied my claim. this is the second denial. they are rip off.