1, Report:
#1044230
Posted Date:
Apr 18 2013
Stainsafe was paid $239 for a 7 year warranty, my Leather couch is peeling like burnt skin and I cannot contact this company to file a claim! Palm Beach Gardens, Florida
In the fall of 2007 I bought a 3 piece leather set from Wickes and paid an additional $239 for a 7 year leather care warranty. Wickes has closed all it's stores and I cannot contact the Stainsafe Company to file a claim for my couch which now looks like peeling burnt skin! &nb...
Entity
Categories: Warranty Companies
2, Report:
#997981
Posted Date:
Jan 16 2013
Stainsafe Insurance for furniture Palm beach gardens , Florida
I bought a three piece leather sofa set. Now the leather is starting to come off. I try to call the company but no contact. I have a 5 year warranty which I paid 129 dollars. It hurts. Please if someone knows a way to contact them please respond to me. I'm worried. Thanks
Entity
Categories: Furniture & Furnishings
3, Report:
#723091
Posted Date:
Apr 28 2011
Stainsafe Purchased 7 yr Diamond Supreme Warranty with leather sofas purchased from Wickes. Store no longer exists & I'm unable to reach Stainsafe for service. Palm Beach Gardens, Florida
Purchased Stainsafe 7 year Diamond Supreme Warranty with my leather sofas purchased at Wickes. Wickes went out of business & I am unable to contact Stainsafe to obtain service.
Entity
Categories: Warranty Companies
4, Report:
#716746
Posted Date:
Apr 12 2011
Stainsafe, Inc. Wickes Furniture Comapny cannot be reached to file claim on seven-year warranty. Palm Beach Gardens, Florida
I purchased the 7 Year Diamond Supreme Warranty For Fabric for the couch set I bought from Wickes Furniture. Prior to Wickes' going out of business, I inquired about the validity of the warranty and was assured by Wickes' staff that since the warranty service was being provide...
Entity
Categories: Furniture & Furnishings
5, Report:
#677266
Posted Date:
Dec 31 2010
Stainsafe inc [email protected] I purchased the 7 Year Diamond Supreme Warranty For Fabric through the company called Stainsafe. I went to go and subitted a claim but I am not able to get a hold of anyone at the company Palm Beach Gardens, Florida
I purchased Stainsafe 7 year warranty and my sofa needs cleaning and they are no where to be found I either want my money back or for someone to come out and clean my sofa.
Entity
Categories: Home Warranty Companies
6, Report:
#248924
Posted Date:
Jul 05 2010
Stainsafe failing to honor purchased warranty even with proof of warranty. ripoff Palm Beach Gardens Florida
I purchased a 7 year fruniture warranty with Stainsafe Inc. from Bay Furniture, when I purchased my sofa and loveseat. I have everything the Bay sales rep. gave us, which is the sales reciept for the furniture and the 7 year warranty, the Furniture warranty folder from Stainsafe and...
Entity
Categories: Warranty Companies
7, Report:
#520170
Posted Date:
Nov 05 2009
Stainsafe Protection, Levitz Stainsafe Protection Should Refund My Money!! Internet
Bought couple of mattresses with boxes from Levitz, Concord, CA - Invoice # 520273197 and Registration No. 01316800180153, 01316800180154. They sold me 10 years warranty as of 2003.
In August 2009, I contacted Stainsafe Protection via phone and email. No response...
Entity
Categories: Bed & Bath
8, Report:
#513809
Posted Date:
Oct 23 2009
Value City Furniture Store I was treated horribly when trying to contact vcf about a warranty claim. Brooklyn, Ohio
I am very upset with this company. Here is a basic rundown of what has been going on and the phone conversation that I had with a customer service rep. last night.I purchased furniture from Value City in Brook Park, OH in December of 2006. We also purchased a Stainsafe warranty with...
Entity
Categories: Customer
9, Report:
#499242
Posted Date:
Sep 23 2009
Stainsafe Warranty Company Furniture Warrenty Worst warrenty ever. Internet
This is the worst warrenty ever. We bought light colored furniture and thought that because of that getting the warrenty would be a great idea in case we ever got a stain on it. As it happened we were folding some laundry and put a pair of jeans over the back of the couch, and those...
Entity
Categories: Warranty Companies
10, Report:
#488108
Posted Date:
Sep 01 2009
Stainsafe Co. My sofa needs to be cleaned, and the upholstery needs to be replaced, I paid for this service purchasing this sofa and now they are nowhere to be found. Palm Beach Gardens Florida
I have purchased an extra warranty for my sofa. First of all the sofa was overpriced, but then the store (Wickes) was putting pressure on you to purchase this protection so they can maintain your sofa so it will look new for a long time. They were supposed to take care of stains and...
Entity
Categories: Manufacturers
11, Report:
#470994
Posted Date:
Jul 18 2009
Stainsafe in Palm Beach Rip Off! Refuses To Honor Warranty. Palm Beach Gardens Florida
This may seem lengthy but please read all of it as it contains some vital information at the bottom (Stainsafe's license was revoked as of 9/26/2008).
We purchased a leather sofa 2 years ago and called to report some light colored spots that were stains. Stainsafe refused to h...
Entity
Categories: Furniture & Furnishings
12, Report:
#421973
Posted Date:
Jul 14 2009
Stainsafe - Harlem Furniture - HUGE RIPOFF - Do Not Buy From Harlem Furniture - Stainsafe Warranty Too They make you buy a warranty and then this Stainsafe company refuses to honor the warranty Schaumburg Illinois
Never in all my years have I see a company that is so unscrupulous. If I ran MY business the way Harlem Furniture runs theirs, I would be OUT OF BUSINESS. Their Stainsafe warranty is a HUGE ripoff.
I bought a leather couch and loveseat 1 year ago. Luckily I noticed the seams comi...
Entity
Categories: Furniture & Furnishings
13, Report:
#461319
Posted Date:
Jun 13 2009
Tepperman's Windsor / Stain Safe, Teppermans does NOT stand behind what they sell despite what they claim Windsor Ontario Canada
Extended Warranties are a rip off! Tepperman's boasts we stand behind what we sell when in fact Noah and the rest of their so-called customer care team do not go to bat for their customers. When we purchased our $4000 Kroehler leather sofa and loveseat we were sold a warranty whic...
Entity
Categories: Furniture & Furnishings
14, Report:
#458105
Posted Date:
Jun 03 2009
Stainsafe Stainsafe what a rip off Palm Beach Gardens Florida
We like others signed up and paid for a warranty on a sectional at Be-seated leather, when we received the sectional one of the backs were incorrect and it was replaced. We contacted the Stainsafe Company after appr. 1.5 years and asked for there help as the leather appeared to be ...
Entity
Categories: Attorney Generals
15, Report:
#449896
Posted Date:
May 08 2009
Global Care Solutions Different name , same ripoff Palm Beach Gardens Florida
had a claim approved by Stainsafe after 100s of phone calls and months of fighting Nov 2008 . Have a claim numder and authorization for $1300 of repairs
Dec 2008 the merged with Global Care Solutions and say that we have to find Stainsafe to get the money even though they merged a...
Entity
Categories: Cleaning Services
16, Report:
#401881
Posted Date:
Dec 16 2008
Stainsafe DO NOT PURCHASE ANY WARRANTIES FROM STAINSAFE...FRAUD & NEGLIGENCE!!! Palm Beach Gardens Florida
I bought some furniture from D&D Home Furnishings in Hatfield, Pa last January (I'm going to write another report on them after this one!). I purchased the extended 5 Year Warranty from them, being that it was a large purchase and I wanted to be covered in case anything happened to...
Entity
Categories: Furniture & Furnishings
17, Report:
#330434
Posted Date:
Nov 27 2008
Macy's StainSafe Bernhardt Macys selling defective Bernhardt leather, will not stand behind their product, and sells fraudulent Stainsafe insurance policies for furniture Fort Myers Florida
On 12/14/2005, I accepted a Bernhardt leather sectional, ottoman, and side char from Macy's in Fort Myers. Since we were seasonal owners, we used the furniture for tmonth in 2006 and two months in 2007, four months total.
I assumed this furniture was high quality @ 3500.00 and be...
Entity
Categories: Furniture & Furnishings
18, Report:
#385174
Posted Date:
Oct 27 2008
Conlon & Sons, Joe Conlon: Harlem Furniture And Stainsafe Employs Conlon & Sons Conlon & Sons: Unprofessional Repair Service and Response Team Huntington New York
October 27, 2008
Conlon & Sons
Mr. Joe Conlon, President/Owner
700 New York Ave., Suite D
Huntington, New York 11746
Mr. Conlon:
Harlem Furniture contracts with Stainsafe for repair service with its furniture needs. I was informed by your representative that you company,...
Entity
Categories: Warranty Companies
19, Report:
#383149
Posted Date:
Oct 21 2008
Stainsafe Don't Buy - Worthless and Expensive piece of paper Palm Beach Gardens Florida
In Fall of 2006 I purchased a sofa and loveseat from The Room Place/Harlem Furniture. The salesrep insisted I spend $180 on a lifetime fabric protection plan and told me how this would fix anything that happened to the sofas for the duration I had them.... seeing it was my first f...
Entity
Categories: Cleaning Services
20, Report:
#366217
Posted Date:
Aug 24 2008
Stainsafe Inc. Cleaning Tech Ripoff Palm Beach Gardens Florida
My company cleaned furniture for Stainsafe Inc. Now they do not pay for jobs completed. I have called, got the runaround, waited on hold for hours, dropped out of there phone system, no return phone calls after leaving messages, no return e-mails after asking for help. I have now ...
Entity
Categories: Warranty Companies
21, Report:
#340868
Posted Date:
Aug 02 2008
Haynes, North Carolina Company, Stainsafe HAYNES and STAINSAFE -- A CRIMINAL RIP-OFF and Misrepresentation Glen Allen And Midlothian Glen Allen Virginia
Last year, I purchased several hundred dollars worth of furniture from the Haynes/North Carolina Company store located on W. Broad, Glen Allen, VA. The salesperson suggested that I purchase the Stainsafe warranty for these items. I was NEVER told about any limitation of the warran...
Entity
Categories: Sales People
22, Report:
#348220
Posted Date:
Jul 07 2008
Home Gallery And Stainsafe Insurance Ripped Off By Home Gallery Victorville California
When I bought my dining room set I was prompted to also but the insurance. This was supposed to protect me incase there was a problem.
In December I contacted Home Gallery and Stainsafe insurance because the venere on the tabletop began to peel.
The insurance opened a case, se...
Entity
Categories: Mattress Stores
23, Report:
#347258
Posted Date:
Jul 03 2008
THE REAL TRUTH I USED TO WORK FOR THEM WE ARE RIPPING CONSUMERS OFF PALM BEACH GARDENS Florida
let me first start by saying everything that u have read about stainsafe is the truth.i used to work for stainsafe for a year and 4months and from the beginning i knew the place was crooked we hang up on the consumer's put them on hold hoping that they would hang up and we record ...
Entity
Categories: Employers
24, Report:
#238396
Posted Date:
Jul 02 2008
Stainsafe Dishonest warranty company Palm Beach Florida
I filed a claim on 3/31/2005 for a pet urine stain on a sofa covered by the Stainsafe Furniture Warranty Company. I called 7 times in 2005 and was told the sofa would be replaced.I called 10 times in 2006 and was told in July 2006 that they would refund me the cost of my warranty ...
Entity
Categories: Customer
25, Report:
#334321
Posted Date:
May 22 2008
Stainsafe Companies Sell contracts to cover stains, but do not cover stains Palm Beach Gardens Florida
I was sold a Stainsafe warranty on my mattress from Macy's. My 4 year old put ink markings on the mattress. The Stainsafe technician came to inspect and could not remove the ink stains from the mattress. My claim was denied because my stain has been classified as general Soil and I ...
Entity
Categories: Warranty Companies