StampsComCorp
Los Angeles,#2UPDATE Employee
Tue, February 07, 2012
Hi Elena,
Thank you for taking the time to provide us with feedback about your experience with Stamps.com. Stamps.com offers a four week no-risk trial so that you may use our online postage service and determine if the service fits your mailing and shipping needs. Please note that we DO NOT offer a "free trial" -- our trial is labeled as a "no risk trial."
To cancel the service, all you need to do is call our Customer Support center at 1-888-434-0055. No other forms or emails are needed to cancel.
From reading your comment, it sounds like you did call our Customer Support center to cancel, but your account was not cancelled.
We would like to assist you and further review your account. Could you e-mail us your full name and phone number to social(at)stamps.com?
Thanks!
Eric
Stamps.com