- Report: #649705
Complaint Review: Stantander consumer USA - Ft Worth Texas
Reported By:
pottie -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Stantander consumer USA
PO Box 961245 Ft Worth, 78169-1245 Texas, United States of America
Phone:
1-888-222-4227
Web:
www.santanderconsumerusa.com
Categories:
Business Rating:
(0)
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Stantander consumer USA Consumer Rip Off! Ft Worth, Texas
I financed my car with Citifinancial/Auto 4 years ago & I would make my payments on line or by phone and there was no charge for this. Now Santander Consumer USA has purchased my note, as well as others, from Citifinancial/Auto and now they are charging $10.95 for the same service. I called their customer service & was told this fee could not be waived & that I could mail in my payments at no charge. I feel I have been "riped off" because that is not the agreement I signed with Citifinancial. Again, another scam & rip off by corporate USA.
