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  • Report:  #12056

Complaint Review: Staples - Van Nuys California

Reported By:
- Simi Valley, CA.,
Submitted:
Updated:

Staples
6104 N. Sepulveda blvd. Van Nuys, 90043 California, U.S.A.
Phone:
818-908-2360
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On September 29, 2001 Staples opened a new store in Van Nuys, CA. They put out an ad stating that you could get many good deals. For instance you could get a computer, monitor & color printer for $399.86 which normally would cost you $1199.86. They also had a color printer for $19.98 and a Sony Digital Mavica Floppy Disk Camera for $149.90.

The ad said while supplies last and that the sale would start on Saturday the 29th from 9:00 a.m. and go to 7 p.m. The ad also stated that no staple employees or their families were able to participate. Hey, you may think it isn't fair, but we did not write this ad.

What Staples did was this: After the store was closed on the 28th of September, at 11:00 p.m. the employees at least 3 employees, the manager being one of them, put their names on a list and their friends. When 9:00 a.m. the next day rolled around, the store remained closed as there was quite a crowd outside by this time. Some people had come down from Orange County and some from as far as Sacramento and camped out allnight long in the hopes to be the first to get in and get the computer and other sale items.

That wasn't what happened though. Staples, allowed ONLY THE PEOPLE ON THEIR LIST to go inside and not only buy up the 35 computers they had, but also buy up ALL THE OTHER SALE ITEMS. NO ONE GOT ANY SALE ITEMS. THE EMPLOYEES DID. Gee, I call that FRAUD, MISREPRESENTATION, FALSE ADVERTISING...AND THEY ARE STILL IN BUSINESS...WHY? A list of 385 people is forming a class action suit against them. This company took 5 patrol cars for crowd control away from our streets to use for their personal use, because they lied and cheated. They also took a forensic cop and used her to call off the names. I guess they think our taxes is supposed to supply them with all those police officers and forensic officers.

All of which they mostly were employees and friends of theirs that got them. Did they apologize...no. By 12:30 p.m. the store was still closed to the public. So not only did they take away a consumers right to buy something they were selling, but they also added insult to injury when they allowed those 35 people to buy up all the cameras, color printers and everything else on sale.

They were allowed to get it all. They should have told them they could get the other stuff only after the public had been let in, but they did not do that either. They did however laugh at all of us. We will see who will be laughing when they face off against the 385 plaintiffs in court and they are put to shame when it is revealed that they allowed a store manager and employees and their families to buy up the ads.

JOANNA

SEMI VALLEY, CA


1 Updates & Rebuttals

Probably wasting your time with a class action

#20

Wed, January 23, 2002

They filed the following rebuttal to the above Rip-Off Report: Their name: trashlink Their relationship to the company: Consumer Suggestion Rebuttal: Probably wasting your time with a class action Here is why, the law states An advertisement is purely an offer to make an offer it is not an obligation to give everyone the offer. It sounds like a situation that sucks a bit but I doubt if there is much you can do about it "To the victor go the spoils"

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