- Report: #475012
Complaint Review: Star Nissan Service Manager Rich Vazqueze - Niles Illinois
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Star Nissan Service Manager Rich Vazqueze
5757 W. Touhy Ave Niles, 60714 Illinois, U.S.A.
Phone:
847-647-1555
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Star Nissan.... Service Manager, Rich Vazqueze Wrote false repairs and mechanic did not do work and charged insurance company Niles Illinois
I tooki my SUV into thier service department for maint. I bought the SUV there. I asked for a axle service and check for valve train noise. When i got my SUV it also said I asked to repair a oil leak which I had none. It stated the mechanic change the valve cover gasket on the left side. The service writter wotre I wanted to check oil leaks. The mechanic repair but I could see no work was ever done. To replace the lt side gasket it is a job that takes a few hours and cost over $500. When I question it nothign would be said to me so i called Nissan company and made a complaint. I called and spoke to the service manager who said the repair was done and they do not cheat. I said it was not as I can see. It is a lie and I never even asked for that repair.
The agent from Nissan said to bring my SUV back the next day to show him. I called him and told him I was coming back as they are doing repairs falsely and you charge the nisson insurance I paid for. Work I did not ask for and you did not do anyway. Its fraud. I went the next day and he tried to tell me it was done. When I told him I called another dealer and its a 4 hour job and I was there 2 hours. I watched the mechanic and saw him do only what I paid for.
The service writter is cheating with the mechanic writting false repairs for the mechanic to do and he charges he did them when he did not and I can clearly see nothings like he charged the insurance compnay was done. The service manager then said I was right and he would not lie the mechanic cheated and was a lier and they would fire him and they offed me a detail or longer serive agreement. I said I not want anything but a reair place where everyone is not cheating and making false charges and ripping off the insurance company....
Donald
Chicago, Illinois
U.S.A.
The agent from Nissan said to bring my SUV back the next day to show him. I called him and told him I was coming back as they are doing repairs falsely and you charge the nisson insurance I paid for. Work I did not ask for and you did not do anyway. Its fraud. I went the next day and he tried to tell me it was done. When I told him I called another dealer and its a 4 hour job and I was there 2 hours. I watched the mechanic and saw him do only what I paid for.
The service writter is cheating with the mechanic writting false repairs for the mechanic to do and he charges he did them when he did not and I can clearly see nothings like he charged the insurance compnay was done. The service manager then said I was right and he would not lie the mechanic cheated and was a lier and they would fire him and they offed me a detail or longer serive agreement. I said I not want anything but a reair place where everyone is not cheating and making false charges and ripping off the insurance company....
Donald
Chicago, Illinois
U.S.A.
