Cristina
Mclean,#2Author of original report
Wed, January 18, 2012
In concluding my ordeal with Starving Students, I experienced the human side of Melanie Thompson, who is not so bad after all. She, on a daily basis, relives the customer response of "everything has been ruined" once they have found out that the contract allows reimbursement in terms of weight (based on the contract).
My suggestion to the company:
Send the contract ahead of time so that the customer is not under duress and paying for every minute they might look at it thereby being able to decide which insurance they might need.
Educate the workers about how to move without destroying
Have random drug and alcohol tests
Advice to Public:
Do not use this company
I have moved 30 times in my life and have never had such problems!
To Melanie:
I am so sorry for calling you a "crook". You were just doing your job without sensitivity to me.
I am sure your career will be fruitful and that your "hands are tied" in most cases.
I wish you the best and hope this message will reach the public to undo some of the damage it has cause you personally.
Cristina Monore
R
Montreal,#3General Comment
Mon, August 15, 2011
You claim to have expensive furniture and antiques.
You hire starving students to move your stuff?
What the h**l do you expect?
While I do not condone shoddy work ethics or incompetence do you really think hiring the cheapest movers available was a wise choice?
Spend some money the next time and pay for quality.......