- Report: #1256544
Complaint Review: Starving Students - Phoenix Arizona
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Starving Students
6845 N Black Canyon Highway Phoenix, 85015 Arizona, USA
Phone:
(877) 358-8504
Web:
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Starving Students Starving Students Moving Company Horrible, Threatening Thugs. Don't Trust their Lies! Phoenix Arizona
We obtained a quote from their central headquarters for an in*town move. The amount quoted was a little over $200. The movers arrived late-after 11am when we were scheduled for an 8am move. Then, they took multiple breaks, stood around talking on their cell phones, until it was well after 4pm. As a result, they got stuck in traffic. When they arrived at my new home, they refused to offload our funiture until we'd signed their credit card receipt. It was my sister and myself (two lone, small females, without phone service in the new apartment), and it was well after dark. The two drivers kept yelling at us to sign the paper or they'd take away everything and we'd be charged storage fees and late fees, so we signed the slip. We were charged almost $900 for them to move two queen sized beds, a rocking chair and several boxes of books. I called and complained to their headquarters, and was told that it was the "traffic time". When I explained about the delay in their service and the men taking multiple breaks, I was told "too bad, guess you got what you paid for." It was terrible, and very frightening to be menaced by these hulking men. If you love and value your family, never use this service. When I moved from California to Arizona, the drivers were polite, considerate, and even offered to put my dining table together. They were respectful, and I assumed that all transactions with this company would go this well. I was so wrong. Please, avoid them. They will promise you one fee, but then charge you another, entirely higher amount. They are extorionist.
