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  • Report:  #95553

Complaint Review: State Farm Insurance - Diane Williams Agency - Kingston New York

Reported By:
- kingston, New York,
Submitted:
Updated:

State Farm Insurance - Diane Williams Agency
Diane Williams Agent, Albany Avenue Kingst Kingston, 12401 New York, U.S.A.
Phone:
845-331-4897
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I have been a customer of State Farm Insurance for 31 years. My agent did not notify me either by mail or a phone call that the second half of the payment was due. The insurance did lapse for almost 30 days I rode around with out insurance, unaware.

I am a nurse who travles to patient homes. I found out that I did not have coverage from a notice from the Motor Vehicles Dept. I discussed the issue with my agent and her attitude was that of little concern she stated that it is up to me to keep track and I do agree in part but after 31 years with two claims it was pretty nasty. She said she had 2 people out of the office and could not make phone calls.

I had to pay Motor Vehicles as well as the full back payment, asked why I had to back pay for something that i was not covered for the coment was that is the way it is and you will get a check from State Farm. So I had to pay for coverage to State farm for 30 days that I didn't have coverage for as well as motor vehicles. Not to mention the fact that I was not insured.

To add insult she couldn't understand why I would want to leave her agency, I was just about to turn all of my insurance to her life, home and health as well as auto, a word of advice don't put all of your eggs in one basket. I had to put out in one day $562.00 keep my car on the road so that i could work, I am a widow and it is not easy.

Patricia

kingston, New York
U.S.A.


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