- Report: #697656
Complaint Review: STERLING - KOHLER Wisconsin
Reported By:
sonny -
benton, Arkansas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
STERLING
444 HIGHLAND DR KOHLER, 53044 Wisconsin, United States of America
Phone:
1-800-783-7546
Web:
Categories:
Business Rating:
(0)
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STERLING KOHLER SELLING FAULTY WHIRLPOOLS KOHLER, Wisconsin
The first Sterling whirlpool I purchased I had to return because it was missing parts and the unit was damaged. After a small scene that I created at Home Depot they were happy to give me a second unit but it was also missing parts and I had to make two more trips to obtain all the parts I needed. Once I had the unit installed and running I noticed the floor of the unit did not feel right and it was making popping noises while moving around in this unit. I contacted Sterling and asked if this was normal and was informed that it was ok. About two years later I now have a crack in the bottom of the unit which has damaged my new hardwood floor. I am now researching how to fix the crack if it is possible and assess how much damage to what was a beautiful hardwood floor. If I have to pull out old unit I will have to rethink using Sterling again. Also I see now these units are being manufactured in Mexico. I will make sure to tell this story to all my family and friends. BUYER BEWARE
