- Report: #1266847
Complaint Review: Straight talk - Nationwide
Reported By:
Sacramentoman -
Sacramento, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Straight talk
Nationwide, USA
Web:
Straight talk.com
Categories:
Business Rating:
(0)
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Straight talk I purchased the service with 5gb plan then 2g after your 5gbis used the sales rep on the phone clearly states the service slows but You cans still do the same as before it just runs slower. We'll after 3 dAys my 5gb was used and I received a text message from the company stating my data was used and I. An continue to do the same as before my service will just run slower well as I tried to go to my email the service timed out 4 x's Nationwide
I called the company *611 the rep told me I need to purchase more data I told her no it unlimited she took some info told me to call *22890 over the few weeks I been using there service 98 % of things I attempt to do online such as download an app or check the weather, Facebook ,email all times out . I contacted the company today to complain again about me not being able to use the service and his suggest is to turn on roaming capabilities I feel I was Misled by the 2g service on my 3G phone that the company is offering I took the phone in to verizon to have the speed tested an I was told the internet is running at 1x and slower some 2g unlimited service plan I feel ripped off and it cost me money because I do business on e bay and Amazon for work so I really need unlimited internet service
The company I feel ripped me off suppose to offer 2g unlimited service and is only give 1x and slower I had the service checked this morning at Verizon it's costing me money and time . The service constantly is timing out I can t see a Video or downlOad an app check my email or anything the ustomer service rep suggest turning on the roaming capability Another rep have me dialing *22890 still not any faster if this company is going to offer unlimited internet then give it at a reasonable speed or just don't offer it. I feel they sold me a car with no motor (it don't work) then they tell u push it up a hill it will work going down. Btw these phone are not cheap for services you can't use
