unhappywithstrayer
fort lauderdale,#2UPDATE Employee
Tue, May 22, 2012
The appeal process is very slow and inadequate. There is only one person that specifically reviews them, although at times additional staff. Is added. The additional staff follow a Playbook and basically don't look.beyond the noses on their faces. Again, this may be only an additional couple of people. If you are denied, your campus Rep may receive an email, but you may just end up on a spreadsheet. They can rarely intervene on your behalf. The denial is a corporate function,the staff can even call them. This university is very top heavy and corporate friendly, get a lawyer. I say this because before they talk to you,if they ever do, they'll have painted you as a monster already and have no interest in refunding any money to you. If they get one cent they consider it a victory.