Theresa
North Highlands,#2Consumer Comment
Thu, February 07, 2019
I am dealing with Stripe hold funds and would like to speak to your attorney.
StripeSucks
Alabama,#3Consumer Comment
Fri, September 30, 2016
Thats the MO that Stripe.com uses to steal money from people both the sellers and buyers.
If you ever use Stripe stop taking them and go someplace else. File a complaint with the attorney generals office in california, contact the federal trade commission an the ic3 department of the FBI. Everyone has to do this before these agencies will take any action.
StripeSucks
Alabama,#4General Comment
Thu, September 22, 2016
Plain and simple, Stripe needs to be sued, anyone that has a problem with Stripe report them to the attorny generals office in California.
If you ever opened a Stripe Account here's what you deal with :
-Stripe will deliberately lie to you as a merchant. They will purposely not answer questions regarding chargebacks. They purposely set up their system to accept charges that dont have a verified credit card shipment address. When you ask them what happens if you take a charge with a non confirmed shipment address, they will dodge the question purposely. They do this purposely to sellers, they have a feature that will reject the zip code or the CSV, but the most important part is the address. Stripe will lie, make excuses, and purposely dodge this question because they know the merchant will automatically loose if a buyer files a dispute for non receipt and the seller ships to a non credit card verified address. Asked them 4 differrent times point blank and each time they gave us the run around! Scam artist scumbags.
-When you deal with Stripe.com be prepaid to have your money held 7 plus days. Once again they will lie to your face and make up more of they excuses to hold your money longer than usual, hense promoting chargebacks even more and blaming you for it. Buyer's want their items shipped immediately within 2-3 days. With Stripe you cant. They will make up more and more excuses to hold money longer than anyone in this industry. Sellers, you are not legally obligated to ship anything out until you are paid for the item. If you get a chargeback because of Stripe's bs, simply right back stating prove to us the seller that stripe deposited the funds into our bank account to make the transaction legal and final. Stripe will make up all sorts of lies once again to say, oh your high risk, your this and that, anything to put the blame on you. They charge your account any fees, dispute it as not authorized!
-When Stripe closes your account they lie to you again. You'll get a BS email from them putting the blame on your own customers. The email says, oh we received notification from all your customers that placed orders that they didnt authorize the transaction and now we are closing your account. Once again more of Stripe.com's con job. The fact no customer would know you used Stripe to process an order, nor did any customer contact Stripe or their credit card company to file a dispute. Its stripe's ongoing BS.
-Having an account for over 1 year without any disputes from customers isn't enough for Stripe.com. They will close your account over BS reasons and lie to you. Once its closed its closed for good. They will make you place 2 charges on your credit card after they make you think its going to be opened, looked at again, that is totally a lie. 20 seconds after your done validating the 2 charges, you get yet another automated lie from them, saying oh we looked at your account, your high risk your closed. Despite over 50 transactions without a single problem.
If your a serious seller, avoid these small nickle and dime companies like stripe. They will jepordise your business with thief tactics. They will make you look bad infront of your customers because of stripes parania make you wait over 1 week for you to get paid from a customer, they will reverse charges without notice for every single bs reason. If you deal with this company, do not ship anything out until those funds are in your bank account and make sure you ship only to a verified credit card address, Stripe will do nothing to for you whe it comes to disputes, regardless of ther lies. Stripe's word is just as worthless than money in Greece!
wayo
New York,#5Consumer Comment
Tue, June 07, 2016
Stripe also cause me financial loss and I'm willing to join a lawsuit. Contact me.
wayo
New York,#6Consumer Comment
Tue, June 07, 2016
They did the same thing to me by stating that I had unauthorized charges. This is their MO, because I only made one charge for $1 as requested by them to test the account. They blatently lie and cause small businesses financial loss and bad reputation.
I am will to join a lawsuit.
Get Digital World
Atlanta ,#7Consumer Comment
Tue, March 22, 2016
what customer service?
what number can you call? They asked me to verify my idenity and provide a credit card... The number that apeared for stripe on my credit card statement was a de activated prepaid cell phone
Phill MacDonald
San Francisco,#8Consumer Comment
Fri, May 15, 2015
I think it's high time to take these criminals to court. If you're reading this we all have to get together to bring a Class-Action against this company.
They are still running Google Adwords campaigns for unsuspecting business owners. Go here to start an investigation on this company and their theft of revenue http://topclassactions.com/
File something and get in contact with a good lawyer, who will only get paid when you win the suit.
Smart Tv Outlet
Orlando,#9Consumer Comment
Fri, March 20, 2015
Wow I really should have read this before I used stripe. They Just supposedly refunded $6800 To my customers for products that were shipped and delivered. I even suplied proof of delivery with signature but to no avail. These people are the spawns of satan and they do not care who they hurt or destroy in the process. My business is dead now. Thanks stripe. Please if anyone has information on a lawsuit I need in. I want my money back.
Usala
Dallas,#10Consumer Comment
Mon, March 02, 2015
To the person who obviously works for stripe that left the comment standing up for them, you wouldnt feel that way if you ran a legitement business and after completing customer orders, they close your account and supposedly refund the money to the customers. No. what they actually do is keep the money and pocket it. I just lost $340 in business because of them, and they said that it was because I was processing unauthorized charges. BULL!! I contacted every single last one of my customers, and they said that they did not file a dispute, nor were they refunded any money. 2 of them even contacted their banks to see if there was a pending refund and guess what.... there wasnt! Thats how they survive. They rip off sellers. I have filed a complaint with the bbb and next step is lawsuit.
Will Butler
Boulder,#11REBUTTAL Owner of company
Mon, December 09, 2013
Last year, my company integrated Stripe Connect as a payment solution for our customers to use for processing payment online. We work with several hundred companies and every company who selected Stripe as their payment gateway has absolutely loved them. Furthermore, their customer service is second to none and there's never been a mix-up with payments.
Stripe is definitely our preferred gateway and I look forward to working with them more as they grow internationally.
Anonymous
Florida,#12Consumer Comment
Sun, December 08, 2013
Hello,
Stripe.com also did the same thing to me and stole over $1,000 in payments. As a service provider I have already paid out of my pocket for the orders and this is costing me in excess of $1,500+.
I am interested in a potential class action lawsuit or legal action against Stripe.com.