- Report: #1211089
Complaint Review: Stripe.com Payment Services - Nationwide
-
Author Confirmed
Why?
Stripe.com Payment Services
Nationwide, USA
Web:
Stripe.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stripe.com Payment Services Stripe is a ghost company Nationwide
We had a very unpleasant experience with Stripe. A week after we chose to partner with them, we received an email accusing us of committing fraud. We barely ran 3 transactions for our guests and they chose to close our account. All this was on Valentine's day weekend when we had many customers waiting to pay the invoices we issued. You can imagine how difficult it was lost to find alternative payment methods on a Friday. Not to mention, our app was already integrated with Stripe.
We offered to submit to Stripe any kind of document to resolve the issues, including for them to contact our customers and confirm the transactions. They don't have any phone support and they replied 5 days later with a standard email. We will not continued to work with them and other companies should be advised of their unprofessional attitude.
