- Report: #1180062
Complaint Review: Strykr Tactical Gear - Internet
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Author Confirmed
Why?
Strykr Tactical Gear
Internet, USA
Phone:
888-366-6299
Web:
www.strykrusa.com
Categories:
Business Rating:
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Strykr Tactical Gear Strykr Covert Carry Company billed my credit card, never delivered product, won't return calls or emails. Tampa Internet
I ordered a pair of their covert carry shorts on 7/10/14 and my credit card was billed on the same day. After several weeks, I still had not received my order.
I called their telephone number listed on their contact page. I never was able to talk to anybody. I left several messages as per the instuctions given by their automated answering system and never heard back from them.
I also filled out their contact form to try and get the situation resolved. They responded to my first attempt and stated that my order would be shipping soon.
I have since called and left messages on several occassions as well as well as sent more messages on their contact form with no response.
I filed a complaint with the BBB, Strykr's response was that I was sending my emails to the wrong address and to please correct my error. How that is possible since I used their form on their website and hit submit I don't understand. I didn't have to enter a address to send it to because it was their form and they had responded once before using the same form.
My credit card company is investigating this as a fraud case.
