- Report: #1317765
Complaint Review: STS Tires & Auto - Somerset New Jersey
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STS Tires & Auto
442 Elizabeth Ave Somerset, 08873 New Jersey, USA
Phone:
7329413746
Web:
http://www.mavistire.com/
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STS Tires & Auto Scam customers to pay for unecessary expenses Somerset New Jersey
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While the employees at this STS Tires and Auto facility seemed courteous and professional, recent experience have alerted me of the underlying malpractise at this location.
While I've been using their service for oil change for over a year, they have always tried to sell me on other part replacements. Wear and tear is part of any automobile, but they seem to be aggressive in trying to make additional money.
Recently when my spouse's car was dropped off for flat tires, they called and reported that the car did not start and needed battery replacement. While neither my spouse nor I encountered this issue, I decided to replace the battery as it was a couple of years old. When I picked up the car after the tires were replaced I noticed a mysterious sound which was never there. When brought back next day they wanted to change the bearings. At this point I suspected some foul play as it seemed too co-incidental. I took the car to another service station who mentioned that the tires were not properly installed and needed no bearing change. It has been working fine now.
They had great reviews on their website which brought me to this place in the first place but I seriously doubt the source of this reviews after my personal experience. Avoiding this location from now on and wish to warn other unsuspecting customers from not falling prey by submitting this report.
