DonnasDen
Jamaica,#2Author of original report
Mon, August 01, 2011
STUBHUB values it's customers! I am satisfied with the outcome...Now for Jennifer Hudson, Coca-Cola series and Sony music...I will not be spending any of my $$$$ with you...If you can't do a show you shouldn't get paid! I know I don't!....CANCEL YOUR SHOWS JENNIFER!
DonnasDen
Jamaica,#3Author of original report
Wed, July 20, 2011
Thanks Emilee... Email is on it's way to you.
Stubhubecc
San Francisco,#4UPDATE Employee
Tue, July 19, 2011
Hello,
My name is Emilee. I am writing from the Executive Customer Care Team at StubHub.com. We sincerely apologize for the inconveniences you have faced regarding the canceled and rescheduled concert for Jennifer Hudson. We certainly understand how much of a hassle it is to change all of your plans, especially if you can no longer make the event. We would really like to help you out and make this right for you. If you wouldn't mind emailing your StubHub Order # and best contact information, to [email protected], we will be happy to reach out to you in a timely manner and work towards the best resolution. Thanks for reaching out! We look forward to hearing from you!
Sincerely,
Emilee D.
Executive Customer Care Team
www.StubHub.com
866.STUB.HUB