- Report: #1416383
Complaint Review: stuff4crafts - Grand Rapids Michigan
Reported By:
Corey -
Perth, Western Australia, Australia
Submitted:
Updated:
-
Author Confirmed
Why?
stuff4crafts
520 Crofton St SE Grand Rapids, 49507 Michigan, United States
Phone:
(866) 273-8653
Web:
https://www.stuff4crafts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
stuff4crafts 1467118 Ontario, Inc. stuff 4 crafts Changed order without authorisation. Grand Rapids Michigan
ill keep things short and simple:
- Bought 3 hot glue stick packs
- Later recieved refund for what they later said was for 2 of the packs, they decided to overcharge me.
- They changed my order without my authorisation
- They clamed to have sent an email saying what happend, they lied, I recieved no such email.
- Sent email asking whats going on and for a password reset,
I was told they a tracking number and that's about it. AKA they made it clear they don't care about customer satisfaction after a sale.
So all up they overcharged, lied, showed they don't care about customer satisfaction.
2 Updates & Rebuttals
Corey
Perth,Western Australia,
Australia
Untrustworthy joke of a business.
#2Author of original report
Tue, December 12, 2017
ill keep things short and simple:
- Bought 3 hot glue stick packs
- Later recieved part refund for what they later said was for 2 of the packs, they decided to overcharge me.
- They changed my order without my authorisation
- Sent email asking whats going on and for a password reset,
I was told they a tracking number and that's about it. AKA they made it clear they don't care about customer satisfaction after a sale.
- They clamed to have sent an email saying what happend, they lied, I recieved no such email.
- They REFUSED to refund 2/3 of the payment after they shipped only 1/3 of the order. Goes to show how terrorble they are.
So all up they overcharged, lied and showed they don't care about customer satisfaction.
Corey
Perth,Western Australia,
Australia
Completely unprofessional business.
#3Author of original report
Tue, December 12, 2017
ill keep things short and simple:
- Bought 3 hot glue stick packs.
- Later recieved refund for what they later said was for 2 of the packs, no message saying why recieved.
- They changed my order quantaty and posted it without my authorisation.
- They clamed to have sent an email saying what happend in the PayPal case, they lied, I recieved no such email.
- Sent email asking whats going on and for a password reset,
I was told a tracking number and that if I don't get the package it't not their problem. AKA they made it clear they don't care about customer satisfaction after a sale.
So all up they overcharged, lied and showed they don't care about customer satisfaction.
