- Report: #1477652
Complaint Review: Suddenlink Communications - Cincinnatti Ohio
Reported By:
Joseph -
ALEXANDRIA, Louisiana, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Suddenlink Communications
P O Box 742535 Cincinnatti, 45274-2535 Ohio, United States
Phone:
8888225151
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Suddenlink Communications Fraudulent and deceptive customer service/advertising Cincinnatti Ohio
I called customer service due to having a connection issue with their internet. They scheduled a technician to be at my location between 10 am and 12 noon. I received a call at 9:59 am informing e that the technician was on their way or I could cancel the call and not be charged a $60 service fee! I cancelled the call! This is outrageous!
It's also false and deceptive!
They not only make fraudulent claims in their online and television advertising, they also overcharge their customers for ALL their services!
