- Report: #330627
Complaint Review: Sue's Auto Sales - Somerset Massachusetts
-
Author Confirmed
Why?
Sue's Auto Sales
11 Grand Army Highway Somerset, Massachusetts, U.S.A.
Phone:
508-6768200
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sue's Auto Sales USED CAR SERVICE AND SALES RIP OFF Somerset Massachusetts
I purchasesd a used auto from Sue's Auto Sales and from the day I paid for it untill now the car has been back to dealer for many problems that were suppose to be repaired that was untill my warrentee was up, and then they all let go again and Pedro their repair manager said to bad times up!!!
And to top it off they took the vehicle I traded in for 2300 and sold it with asimple clear coat touch up for 5900 that is 1500 more than the car I bought! So who got the better dea!!?? They are rude and lie and give you the run around from the minuet you hand over your money!!!
Christine
swansea, Massachusetts
U.S.A.
And to top it off they took the vehicle I traded in for 2300 and sold it with asimple clear coat touch up for 5900 that is 1500 more than the car I bought! So who got the better dea!!?? They are rude and lie and give you the run around from the minuet you hand over your money!!!
Christine
swansea, Massachusetts
U.S.A.
2 Updates & Rebuttals
Sue
somerset,Massachusetts,
USA
Response
#2REBUTTAL Owner of company
Thu, October 22, 2009
I would have responded to this sooner but I just discovered the website. However, fortunately I have a good memory. You purchased a car for $4490. It passed an independent state inspection and with 88K at the time of sale carried a limited 30 day/1,250 mile warranty. You came back after the warranty period with a myriad of issues that fell in the realm of preventative maintenance. You presented an invoice and said it from a garage then admitted you fabricated at home. We sold your trade in for $4500 after putting over $1500 of cosmetic and mechanical work into it. I am sorry you were not satisfied with your experience. We simply do not have enough of a profit margin in selling cars over $5000 to restore them to new condition. I do wish you the best in future automotive endeavors and much happiness.
Sue
somerset,Massachusetts,
USA
Response
#3REBUTTAL Owner of company
Thu, October 22, 2009
I would have responded to this sooner but I just discovered the website. However, fortunately I have a good memory. You purchased a car for $4490. It passed an independent state inspection and with 88K at the time of sale carried a limited 30 day/1,250 mile warranty. You came back after the warranty period with a myriad of issues that fell in the realm of preventative maintenance. You presented an invoice was from a garage then admitted you fabricated at home. We sold your trade in for $4500 after putting over $1500 of cosmetic and mechanical work into it. I am sorry you were not satisfied with your experience. We do not have enough of a profit margin in selling cars over $5000 to restore them to new condition. I do wish you the best in future automotive endeavors and much happiness.
