- Report: #1192801
Complaint Review: Summit Medical Group - Berkeley Heights New Jersey
Reported By:
Barbara v -
East Rutherford, New Jersey,
Submitted:
Updated:
-
Author Confirmed
Why?
Summit Medical Group
1 Diamond Hill Road Berkeley Heights, 07922 New Jersey, USA
Phone:
908-790-6500
Web:
http://www.summitmedicalgroup.com/
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Summit Medical Group They coded my lab tests incorrectly and I was charged over $180 when the tests were always paid for in the past. Since Summit took over they are ripping people off. Berkeley Heights New Jersey
Summit Medical Group recently took over NJ Physicians which my doctor, Dr. Isralowitz belongs to. I get blood tests every six months and they have always been covered by my insurance company. I received a bill for the tests and I was charged over $180 for the lab work. I called Cigna and they told me that Summit didn't use the right codes and it should of been billed as Preventive testing. They billed it wrong so Cigna told me to have the doctor submit a corrected claim. The doctor agreed and told me not to pay them until they did. I have tried reaching Summit and they told me bill was correct. Finally I contacted the doctor again and got a written letter from Cigna saying there was NO maxinum amount of lab tests as long as it is billed as preventive. The doctor agreed to change it. But guess what? I've sent the billing company about 20 emails becasue they don't phone me back and the bill is still open and not adjusted. I just wrote the doctor another email and also them. Summit Medical did the same thing to me that they did to the other people that I saw complaints against them. I think Summit tries to get the insurance companies not to pay thinking they can get more money from the doctors patients. Billing never calls you back. THEY ARE A RIPOFF ORGANIZATION. I will not relent. I want this bill corrected because I should not have to pay for tests that were always covered in the past especially when doctor agrees with me. Summit Medical Group should be investigated for fraudulent business practices and rude people. Earl of their billing department was rude and did not even try to talk to doctor. He just said everything is correct.
Latyia Winchester also answered me without reading my emails and said they weren't going to research the matter and that bill is correct even after the doctor told her to change it.
3 Updates & Rebuttals
Matter was Taken Care of
#2Author of original report
Tue, March 17, 2015
This Matter was finally straightened out and Summit Medical group billed it as a preventive visit as it should of been in the first place. Thanks to Ripoff.com and Gregory Leone they finally listened but it was after so many discussions. I don't know if I will use the doctors in Summit Medical Group again. There are plenty of doctors out there that do honest billing. I just have to find one and I will be checking on doctors in The Wallington - East Rutherford, NJ area.
Barbara v
East Rutherford, ,New Jersey,
Please Code the Bill Correctly & Re Submit to Cigna
#3Author of original report
Fri, December 05, 2014
Dr. Isrolowitz and Cigna have requested Summit to send a corrected claim. If You really want to help please have your billing department do this. These laboratory tests were always paid for in the past. However, when Summit took over I am getting billed for these same tests because the billing was incorrect. Dr. Isralowitz wants to correct this mistake and your billing department is telling the doctor they can't do this. The solution is to do what Cigna and the doctor and your patient want you to do and rebill the claim. I have never had any trouble in the past with my bills not being paid because of incorrect billing codes. Thank you. I am sending you my email address under separate cover by my personal emai because I do not wish my email address to be public. I just want the proper solution to this problem.
Greg
Berkeley Heights,New Jersey,
Response to your review
#4UPDATE Employee
Fri, December 05, 2014
Hi Barbara, I sincerely apologize for the frustration you’re experiencing. We would like to look into this matter further and elevate this matter to a manager. Would you be open to connecting and talking further about this? If so, please send me an email at [email protected] Thank you!
Sincerely,
Greg
Summit Medical Group
