Brett
Gilbert,#2Consumer Comment
Mon, July 14, 2008
I HAVE BEEN USING SUN DEVIL AUTO FOR MANY YEARS AND I HAVE NEVER HAD ANY KIND OF PROBLEM EVER. MY FRIENDS AND MY FAMILY ALL USE THEM, THEY GREAT AND VERY HONEST POEPLE. I HAVE LOOKED UP OTHER REPAIR FACILITYS IN THE AREA AND THEY HAVE 3 TIMES AS MANY COMPLAINTS AS SUN DEVIL AUTO. IF I WAS TO CHOOSE A CAR REPAIR CENTER BASED ON CUSTOMER COMPLAINTS I WOULD CHOOSE THE ONE THAT HAS THE LEAST AMOUNT OF COMPLAINTS AND THAT WOULD BE SUN DEVIL AUTO, LOOK IT UP YOUSELF. SO TO SET THINGS STRAIGHT SUN DEVIL AUTO IS YOUR BEST CHOICE.
Stick
Phoenix,#3Consumer Comment
Mon, November 20, 2006
Hey "Kris" in Phoenix, Arizona. I have a idea for you. Call up Tofixit.com and ask Terri O if she knows about the many Sun Devil auto Rip Off Reports. Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell her what you found. On tofixit.com they state the following: Safety & Trust. Most of the types of businesses listed with ToFixIt! are companies whose technicians come into your home. All ToFixIt! companies are licensed, bonded and insured. You can feel safe allowing them in your home or working on your car. Member Qualifications Participating companies in ToFixIt! must maintain the following standards and upon request must provide documentation to ToFixIt! to verify such: All members must be in good standing with the Better Business Bureau and the State of Arizona. ToFixIt! is a member of the BBB. Is the BBB membership earned or paid for? Great and VERY informative reading! http://www.ripoffreport.com/reports/ripoff1343.htm On the state of AZ's Superior Court's database I find the below. I can't say who was right or wrong, but I can ask you to peep it! http://www.superiorcourt.maricopa.gov/docket/civil/caseSearchResults.asp?lastName=&FirstName=&bName=Sun+Devil+auto+&x=79&y=14 Call tofixit.com at 602) 863-4948 and ask to speak to Terri O and tell what you found. Go to ripoffreport.com and do a search on any business before you part with your money.You might save a TON of cash and trouble! Being in good standing with the Better Business Bureau does not say anything good to me! Peep the Rip Off Reports on the BBB and again YOU BE THE JUDGE! To Fix It! is a member of the BBB. Is the BBB membership earned or paid for? Great and VERY informative reading! http://www.ripoffreport.com/reports/ripoff1343.htm I say Read the Rip Off Reports FIRST. Hey Nathan contact the editor of this web site. You might want to chat about the Corp Advocacy program. It might help you!
Nathan
Tempe,#4UPDATE Employee
Fri, November 17, 2006
I am a Customer Service representative for Sun Devil Auto. We are very sorry that you may have had an unsatisfactory experience and we would like an opportunity to resolve this issue. Please contact us directly by going to our web site, www.sundevilauto.com. Click on Customer Service and fill out the form provided. Someone from our staff will contact you. Sun Devil Auto is family owned and operated. Since 1978 we've established a premiere name and solid reputation in the valley's auto repair industry. We've built more than 20 store locations and it's with great pride that we confidently offer professional, friendly service while caring for our customers. We employ ASE certified technicians. Our staff completes a comprehensive training program before they take to the shop, so you can be assured that your vehicle is in competent, capable hands. We guarantee our work in writing and only perform the work you authorize. Sun Devil Auto is a proud member of the Better Business Bureau. If for any reason you are not comfortable in contacting Sun Devil Auto then the Better Business Bureau might be a solution. They will listen to your complaint and contact us for a resolution. They will even arbitrate the matter if necessary. Thank you for the opportunity to remedy this situation. We appreciate your business and hope to hear from you directly.