- Report: #1475002
Complaint Review: SUN TRUST BANK aka Suntrust - Atlanta, Canton Georgia
Reported By:
Wm -
Metro Atlanta area, Georgia, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
SUN TRUST BANK aka Suntrust
303 Peachtree Street, N.E. Atlanta, Georgia 30308 USA Atlanta, Canton, 30308 Georgia, United States
Phone:
1-404-588-7711, 770 224 7
Web:
Categories:
Business Rating:
(0)
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SUN TRUST BANK, aka Suntrust Suntrust Bank, SUNTRUST CORPORATE OFFICE HEADQUARTERS HQ Opened new Checking Account - Bank closed it 3 days later Atlanta, Canton Georgia
*Author of original report: SunTrust addl info
*Consumer Comment: Which is it?
*Author of original report: Robert - Just look at the blogspot site it answers all your questions and probably any others you could think of.
*Author of original report: Follow Up to my post of 4 weeks ago
*Author of original report: 6 Weeks to get my $ back
*Consumer Comment: Well we have the power to take our money out of these banks if that is how they feel about us we can cripple them just as much they cripple us
In a seprate follow up call to their 800 number I was told that the 'fraud dept' had decided to close the account and that I would be 'sent a letter'. Either no info was on file as to why the account was being closed, or more likely they didn't want to give out the info. Below is a slightly earlier email to the local Canton Ga. branch.
First email name is the branch manager, 2nd is the rep who opened the account. From: [email protected] To: [email protected], [email protected] Sent: 3/8/2019 5:42:49 PM Eastern Standard Time Subject: Unsatisfactory Service of New Account I have spoken to the representatives at the 800 number and determined that contrary to the letter I received that NO funds are now available.
I was advised that the full amount of $6,665.44 will be available 3/12/2019. I will be in on the 12th to close this account.Your service is not acceptable and is also in violation of Regulation CC of the Expedited Funds Availability Act of 1987.
Your bank has been a complete waste of time and this will be taken up with more senior Sun Trust officers and posted on various consumer sites. William Harris 100002519xxxxx
6 Updates & Rebuttals
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Phenix city,United States
Well we have the power to take our money out of these banks if that is how they feel about us we can cripple them just as much they cripple us
#2Consumer Comment
Sun, November 15, 2020
We have the power to shut them down but withdrawing all our money from these banks. If they say they have the right to close our checking accounts. We have a right not to do deposit our money in their banks. We have a say too not just the big banks. It's our business that keeps them in business.
William H
Canton,Georgia,
United States
6 Weeks to get my $ back
#3Author of original report
Tue, April 09, 2019
I am pleased to finally report that with some needed assistance from our Congressman Barry Loudermilk the funds that were withheld by Sun Trust Bank arrived today via certified mail.
I have no kind words for the pin heads at Sun Trust and if you are considering accounts with them you should think again.
William Harris
Canton,Georgia,
United States
Follow Up to my post of 4 weeks ago
#4Author of original report
Fri, April 05, 2019
4/5/19 - I wanted to update this, although I have yet to get my $ back. My various complaints to the media were for nothing - local paper would not respond to my 4 requests to pay for a display ad about my issues. Largest local law firm didnt reply to my inquiry about hiring them for 2 weeks and when I rated them at 1 star on Yelp.com they finally said they could not take it because of a 'conflict of interest'.
It isn't all bad news, today I got both a phone call and email from my local Congressman's office that the matter was being taken up by Rep Loudermilk's Washington office. I have also continued to email as many ST people as I can find email addresses for and have on order some informative post cards which you can see on my blog site. They will go out next week.
Report Attachments
William
metro Atlanta,Georgia,
United States
Robert - Just look at the blogspot site it answers all your questions and probably any others you could think of.
#5Author of original report
Sat, March 09, 2019
Go to: http;//suntrustsucks.blogspot.com The account was supposedly opened with the deposit going in from WF the same day, then the funds were on 'hold' until 3/12/19 at which date I will be at the bank to remove the money.
Report Attachments
Robert
Irvine,United States
Which is it?
#6Consumer Comment
Sat, March 09, 2019
In your title you stated...
Opened new Checking Account - Bank closed it 3 days later
In your report you posted an e-mail that stated the following
I will be in on the 12th to close this account.
So which is it?
It seems as if this revolves around a Check you deposited to fund the account sine you mentioned Regulation CC. But depending on the type of check since this is a new account the funds may not need to be made available until the 9th business day.
So what is the timeline of all of this? When did you deposit the check, what type of check was it? When did you find out they closed your account? What are you leaving out?
Oh and as for anything about closing out your account. NO bank or financial institution will discuss the reasons your account was closed over the phone. You will need to wait until you get the formal written notification as to the reason, but even then it may just be that they decided to close your account. As they have the right to do even without a specific reason.
Original Poster
Canton,Georgia,
United States
SunTrust addl info
#7Author of original report
Sat, March 09, 2019
Some additional documents about this complaint are available at: http;//suntrustsucks.blogspot.com Any subsequent reply from them will be added.
