- Report: #1478826
Complaint Review: sundance vacations - wilkes-barre pennsylvania
Reported By:
erica -
hazleton, pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
sundance vacations
highland park boulevard wilkes-barre, 18702 pennsylvania, United States
Phone:
1(800) 220-9400
Web:
www.sundancevacations.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
sundance vacations travel advantage network, plan with tan, tri state financial misrepresentation of products, high pressure sales wilkes-barre pennsylvania
I feel that this company employs some very shady, though not illegal, high pressure sales tactics. Apart from that, I feel I was mislead by being promised 4-5 star luxury condos and was instead met with
A) no properties in the desired state and B) 2 room run down cabins in adjacent states that in no way reflect the product promised.
I was told on the phone when I unsuccessfuly attempted to cancel my account that they cater to "all types of vacationers" so basically, "too bad." Unfortunately I know it was my youth, naivety, and hatred of confrontation that initially got me signed on to this program that is currently costing me more than my student loans for my BSN.
I tried to ask if I could cut my losses and accept the fact that I'd paid thousands of dollars for a product I will never use if they would decrease the amount of weeks in my package, and was told that was not an option.
I also had a bad experience with their customer service agents in general as Sundance sent me to Travel Advantage Network who sent me to Tri State Financial and finally back to Sundance, the original number I dialed.
After looking in to it, it seems they are all the same company, so that was an unnecessary waste of time. Since I can't cancel my account, the best I can do is try to warn future customers about my terrible experience.
