Anonymous
New York,#2Consumer Suggestion
Wed, October 01, 2008
While I was out of town my landlord decided to pave the parking lot and gave a 1 day notice. Sunnyvale Tow towed my car. It was taken on Thursday, and I got it back on Tuesday. In addition to the $165 towing fee they charged a $70 "lien fee" and a $40 "dolly fee" plus $50/"day" storage. Total $575. I called to ask about it. They said that they are required by law to charge the lien fee, which is not correct. Nobody is required by law to charge anything. They said they have to place a lien within 15 days, but it had only been 5 days (and again nobody is requiring that lien-- what they really mean is "if we want to take your car we CAN file a lien." I asked them who is requiring them to charge the lien fee. They told me it was the City of Sunnyvale, which I didn't believe. I asked which state agency licenses them. They said "I don't know." I asked them to look on the office wall to see the certificate and read who issued it. They said they weren't in the office. I said "Is it the Bureau of Automotive Repair?" They didn't know. Do not use them. If you are a landlord you will make your tenants very angry with you, and they should not be used in any case.
Anonymous
New York,#3Consumer Suggestion
Wed, October 01, 2008
While I was out of town my landlord decided to pave the parking lot and gave a 1 day notice. Sunnyvale Tow towed my car. It was taken on Thursday, and I got it back on Tuesday. In addition to the $165 towing fee they charged a $70 "lien fee" and a $40 "dolly fee" plus $50/"day" storage. Total $575. I called to ask about it. They said that they are required by law to charge the lien fee, which is not correct. Nobody is required by law to charge anything. They said they have to place a lien within 15 days, but it had only been 5 days (and again nobody is requiring that lien-- what they really mean is "if we want to take your car we CAN file a lien." I asked them who is requiring them to charge the lien fee. They told me it was the City of Sunnyvale, which I didn't believe. I asked which state agency licenses them. They said "I don't know." I asked them to look on the office wall to see the certificate and read who issued it. They said they weren't in the office. I said "Is it the Bureau of Automotive Repair?" They didn't know. Do not use them. If you are a landlord you will make your tenants very angry with you, and they should not be used in any case.
Anonymous
New York,#4Consumer Suggestion
Wed, October 01, 2008
While I was out of town my landlord decided to pave the parking lot and gave a 1 day notice. Sunnyvale Tow towed my car. It was taken on Thursday, and I got it back on Tuesday. In addition to the $165 towing fee they charged a $70 "lien fee" and a $40 "dolly fee" plus $50/"day" storage. Total $575. I called to ask about it. They said that they are required by law to charge the lien fee, which is not correct. Nobody is required by law to charge anything. They said they have to place a lien within 15 days, but it had only been 5 days (and again nobody is requiring that lien-- what they really mean is "if we want to take your car we CAN file a lien." I asked them who is requiring them to charge the lien fee. They told me it was the City of Sunnyvale, which I didn't believe. I asked which state agency licenses them. They said "I don't know." I asked them to look on the office wall to see the certificate and read who issued it. They said they weren't in the office. I said "Is it the Bureau of Automotive Repair?" They didn't know. Do not use them. If you are a landlord you will make your tenants very angry with you, and they should not be used in any case.
Anonymous
New York,#5Consumer Suggestion
Wed, October 01, 2008
While I was out of town my landlord decided to pave the parking lot and gave a 1 day notice. Sunnyvale Tow towed my car. It was taken on Thursday, and I got it back on Tuesday. In addition to the $165 towing fee they charged a $70 "lien fee" and a $40 "dolly fee" plus $50/"day" storage. Total $575. I called to ask about it. They said that they are required by law to charge the lien fee, which is not correct. Nobody is required by law to charge anything. They said they have to place a lien within 15 days, but it had only been 5 days (and again nobody is requiring that lien-- what they really mean is "if we want to take your car we CAN file a lien." I asked them who is requiring them to charge the lien fee. They told me it was the City of Sunnyvale, which I didn't believe. I asked which state agency licenses them. They said "I don't know." I asked them to look on the office wall to see the certificate and read who issued it. They said they weren't in the office. I said "Is it the Bureau of Automotive Repair?" They didn't know. Do not use them. If you are a landlord you will make your tenants very angry with you, and they should not be used in any case.