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  • Report:  #261539

Complaint Review: Sunrocket - Nationwide

Reported By:
- acworth, Georgia,
Submitted:
Updated:

Sunrocket
sunrocket.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Sunrocket's customer service was excellent until just recently. I started with sunrocket in Feb07 and paid $200 for a year of voip phone service. This week (mid July) started getting busy signals instead of rings when I calling my sunrocket home phone. This happened consistently between about 4pm thru 7pm. Seems like this voip company can't handle peak hour calls. I called Sunrocket's 1-800 customer sevice number and got a recording saying that Sunrocket has stopped handling customer service phone calls. Probably because of the high volume of complaints. I wish I had not singed up with sunrocket. Sometimes trying to save a few bucks is a mistake.

Rob

acworth, Georgia

U.S.A.



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