- Report: #296369
Complaint Review: SUNSTATE DESIGNS INC/HOMECARE INDUSTRIES - ST PETERSBURG Florida
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Author Confirmed
Why?
SUNSTATE DESIGNS INC/HOMECARE INDUSTRIES
12101 31ST CT N ST. PETERSBURG,FL 33716 ST PETERSBURG, 33716 Florida, U.S.A.
Phone:
727-4561450
Web:
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SUNSTATE DESIGNS INC/HOMECARE INDUSTRIES PAINT PEELING WITHIN DAYS OF COMPLETION ST. PETERSBURGST PETERSBURG Florida
I WAS CONTACTED BY SUNSTATE DESIGN INC. TELLING ME THEY WERE GIVING FREE ESTIMATES IN MY AREA. MY HOME NEEDED TO BE PAINTED BADLY SO I AGREED.
AFTER 3 HOURS OF HIGH PRESSURE SALES AND PRICE BARGAINING, I AGREED TO HAVE THE JOB DONE, AS IT CAME WITH A 15 YEAR WARRANTY AND THE PITCH WAS,THE PAINT WON'T PEEL,FADE,ETC.
THE PAINTER WAS UNPROFESSIONAL AND TRIED TO GET ME TO PAY HIM CASH WITHOUT THE COMPANIES KNOWLEDGE FOR PAINTING MY LANAI, WHICH I NEVER ASKED HIM TO PAINT.HE COMPLETED THE WORK AND THEN POINTED OUT TO ME THE EXTRA WORK HE HAD DONE. WHEN I EXPLAINED I DID NOT HAVE THAT EXTRA CASH, AS I AM A SINGLE PARENT, HE LEFT A MESS AT MY HOME, SOLICITED PAINT JOBS FROM MY NEIGHBORS, UNDER THE TABLE FOR CASH, AND THE PAINT WAS PEELING WITHIN DAYS OF COMPLETION.
I INFORMED THE COMPANY MANAGER CHRIS, AND THEY SENT ANOTHER WORKER OUT WHO CONFIRMED THAT THE FIRST WORKER HAD COMPLETELY MESSED THE PAINT JOB UP. HE AND ANOTHER WORKER PRESSURE WASHED THE AREAS OF MY HOME THAT WERE PEELING, HOWEVER I POINTED OUT THAT THE ENTIRE HOUSE SHOULD HAVE BEEN PRESSURE WASHED AND THE ENTIRE JOB REDONE IN ORDER TO CORRECT THE PROBLEM. LONG STORY SHORT, THEY REPAINTED AND WHEN WE WALKED AROUND THE HOUSE FOR ME TO APPROVE THE JOB, I ALREADY SPOTTED AREAS THAT WERE PEELING AND POINTED THEM OUT TO THE PAINTER.
HIS RESPONSE WAS TO TAKE THE PAINT BRUSH AND TOUCH THEM UP. HE FURTHER STATED HE COULD NOT BE HELD RESPONSIBLE FOR THE FIRST GUY MESSING UP MY HOUSE. NOW I OWE $5000.00 TO A FINANCE COMPANY.
Donna
BROOKSVILLE, Florida
U.S.A.
AFTER 3 HOURS OF HIGH PRESSURE SALES AND PRICE BARGAINING, I AGREED TO HAVE THE JOB DONE, AS IT CAME WITH A 15 YEAR WARRANTY AND THE PITCH WAS,THE PAINT WON'T PEEL,FADE,ETC.
THE PAINTER WAS UNPROFESSIONAL AND TRIED TO GET ME TO PAY HIM CASH WITHOUT THE COMPANIES KNOWLEDGE FOR PAINTING MY LANAI, WHICH I NEVER ASKED HIM TO PAINT.HE COMPLETED THE WORK AND THEN POINTED OUT TO ME THE EXTRA WORK HE HAD DONE. WHEN I EXPLAINED I DID NOT HAVE THAT EXTRA CASH, AS I AM A SINGLE PARENT, HE LEFT A MESS AT MY HOME, SOLICITED PAINT JOBS FROM MY NEIGHBORS, UNDER THE TABLE FOR CASH, AND THE PAINT WAS PEELING WITHIN DAYS OF COMPLETION.
I INFORMED THE COMPANY MANAGER CHRIS, AND THEY SENT ANOTHER WORKER OUT WHO CONFIRMED THAT THE FIRST WORKER HAD COMPLETELY MESSED THE PAINT JOB UP. HE AND ANOTHER WORKER PRESSURE WASHED THE AREAS OF MY HOME THAT WERE PEELING, HOWEVER I POINTED OUT THAT THE ENTIRE HOUSE SHOULD HAVE BEEN PRESSURE WASHED AND THE ENTIRE JOB REDONE IN ORDER TO CORRECT THE PROBLEM. LONG STORY SHORT, THEY REPAINTED AND WHEN WE WALKED AROUND THE HOUSE FOR ME TO APPROVE THE JOB, I ALREADY SPOTTED AREAS THAT WERE PEELING AND POINTED THEM OUT TO THE PAINTER.
HIS RESPONSE WAS TO TAKE THE PAINT BRUSH AND TOUCH THEM UP. HE FURTHER STATED HE COULD NOT BE HELD RESPONSIBLE FOR THE FIRST GUY MESSING UP MY HOUSE. NOW I OWE $5000.00 TO A FINANCE COMPANY.
Donna
BROOKSVILLE, Florida
U.S.A.
2 Updates & Rebuttals
Mary
Spring Hill,Florida,
U.S.A.
SUN STATE DESIGNS
#2Consumer Suggestion
Thu, January 10, 2008
Sunstate Designs, AKA Homegard Coating. They are Scamming inocent people selling this coating. They come and put regular paint on your House, you have signed this agreement for alot of money, thinking you are getting this special coating, they tell you they have spent 4 years in a laboratory perfecting this.
Sunsate Designs
St. Petersburg,Florida,
U.S.A.
FACTS:
#3UPDATE Employee
Wed, January 09, 2008
We DID repiar the house in quesion as she reports. We WILL stand by our warrantee 100% with out any question. I don't understand her concerns since her work is completely covered under our warrantee. This is really just an excuse to vent, and if she calls us today for service on her home we WILL provide that service as per our contract and agreement. David
