- Report: #86643
Complaint Review: Superior Benefits - New York New York
-
Author Not Confirmed
Why?
Superior Benefits
100A Walnut D15 New York, 12912 New York, U.S.A.
Phone:
866-5540556
Web:
N/A
Categories:
Business Rating:
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Super Superior Benefits ripoff New York *UPDATE .. Superior Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
I received a phone call in or about 12/15/03. I was told that I would get 2 credits cards with a $2,000 credits limit on each card. One would be a VISA card the other a MASTER card. They took $299.00 out of my account and I was talking to a lady called Michell Edwards.
I called back to see if this was a rip off they made my contact number and all information. What I received 8 weeks later was a booklet with discounts in it NO CREDIT CARDS. Also the number is no longer in use. Why can't the phone company find the person that lease the phone. I have the trace id from my account why can't they find the person from that information?
The sad part of this is I made funeral to go to and I planned on the credit cards to buy a ticket. To say good bye to my aunt. If there anything I can do to get my money back please let me know.
John
San Leandro, California
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
I called back to see if this was a rip off they made my contact number and all information. What I received 8 weeks later was a booklet with discounts in it NO CREDIT CARDS. Also the number is no longer in use. Why can't the phone company find the person that lease the phone. I have the trace id from my account why can't they find the person from that information?
The sad part of this is I made funeral to go to and I planned on the credit cards to buy a ticket. To say good bye to my aunt. If there anything I can do to get my money back please let me know.
John
San Leandro, California
U.S.A.
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
[email protected]
badbusinessbureau.com
CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
