Emladie28
Melbourne,#2Author of original report
Wed, October 24, 2007
I wanted to give an update on my report about Supportkids. After months of fighting with Supportkids to have them cancel my contract, they finally did. However, the battle has not been won. They refused to refund money that they had stolen from my daughter. Also I still have no idea if they are going directly to my NCP and collecting money from him that is not going through the court. Also I filed a complaint with the BBB of Central Texas. In the end the BBB told me that Supportkids has no intentions to comply with my complaint and there was nothing else that the BBB could do. So world, what does this tell you about Supportkids?????? Do they really want to help your kids? Also I had an investigator from the Attorney Generals office helping me . He stated how shady Supportkids was and advised me of my rights. He told me that the contract and the money Supportkids took from me contempts my court order. However in the end he also told me that there was nothing else he could do because Supportkids was not complying with my wishes. Why is it that our officials can tell me how shady Supportkids but yet they cant do anything about it?? PLEASE DO NOT HIRE SUPPORTKIDS... THEY WILL NOT FOUND YOUR NCP (THEY WILL WAIT FOR YOUR LOCAL CHILD SUPPORT AGENCY TO DO IT FOR FREE AND THEN CHARGE YOU $475.00). ALSO THEY CAN NOT LEGALLY DO THE THINGS THAT THEY JUSTIFY TAKING 34% FEE FROM EVERY PAYMENT THAT YOU RECEIVE. ALSO WHEN FACED WITH A COMPLAINT, THEY WILL NOT EVEN TRY TO MAKE THEIR CLIENTS HAPPY. THEY ARE MAKING MONEY OFF OF OUR CHILDREN. THEY HAVE NO OTHER INTENTIONS THEN TO STEAL MONEY FROM OUR CHILDREN. Why wont Support kids refund your money when they know they did not earn it???? All because of a contract I signed... Bottom line they didn't do they things that was listed in our contract but yet they still took. Sick isnt it???