suvlights
chino hills,#2REBUTTAL Owner of company
Sun, September 06, 2015
just do a search
business.time.com/2013/03/19/why-the-better-business-bureau-should-give-itself-a-bad-grade/
suvlights
chino hills,#3REBUTTAL Owner of company
Fri, August 07, 2015
Our website and company has not accepted orders since 2011, we are focusing on Research & Development for other companies, the first reviewer ironically wrote us an email thanking us for our help then backstabbed by posting a negative review.
If he had followed our instructions which we sent him, he would have had a quicker resolution. Instead of sending us the defective item then we would have to then send to the manufacturer he was upset that the manufactuerer was not better in assisting him. So instead of taking it out on them (which is a large faceless company). He took it out on us , as we explained to him its a manufacturer warranty and unfortunately they didn't respond to him as quickly as they should and we did try to contact them to assist.
2nd reviewer is obviously a fake, since we searched thru customer list and as we said have not accepted orders since 2011, and most likely works for an online reputation fix it company, that we never pay and do not usually respond to online postings since we always work with the person directly.
Suggest ou look up the stories on the BBB and how they extort business owners to join to get preferably ratings, the salesman (thats what they are) called to sell their services we paid $500 for multi year then was not given the multi year and they are going thru their own issues with reputation.
Monvic Smith
United States of America#4Consumer Comment
Mon, October 22, 2012
Yes, these guys are dishonest. I see they have had some success removing a few of the many, many bad reviews at various sites. That must be where they concentrate their energy, because they certainly don't attempt to perform adequate customer service. I had a very similar experience to the above story. Should have checked the BBB. For awhile they raged against the BBB on their website, but got stopped due to misappropriating the BBB logo. That was in their BBB file as well. Anyway, think about it. These guys are always right, and the BBB are the bad guys. Yeah, that's the kind of service they offer. Stay away. They have a well deserved F rating. Their webpage is crashed now anyway, so perhaps they went out of business. Also well deserved.