John
Dallas,#2UPDATE Employee
Mon, June 20, 2005
June 3, 2005 Dear Melissa, We are in receipt of your e-mail and appreciate the opportunity to respond. According to your e-mail, you are not happy with the camera you received. We would like to point out that all of our products comes with a no-questions asked 30-day money back guarantee. The 3-in 1 camera that you ordered is one of our popular items and is universally accepted by our customers. In addition, we have been in business since 1984 and have thousands of happy and repeat customers. We are very fortunate to have a loyal following of customers who appreciate the value we provide. If you would like to return the camera for a refund, please contact me at 214-915-7317. I will assist you in making arrangements to return the camera at our expense. We will be happy to address any and all concerns and resolve this matter. On a final note, we do not send any offers requesting $5.00. Therefore, any issues pertaining to such offers should not be attributed to our company. Thank you. Sincerely, Sweepstakes Clearinghouse John Gutierrez Operations Manager