- Report: #1371532
Complaint Review: Swift Van Lines LLC. - Laurel Maryland
Reported By:
Angry Consumer -
Cumberland, Maryland, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Swift Van Lines LLC.
13230 Mid Atlantic Blvd. Laurel, 20708 Maryland, USA
Phone:
(240)528-0151
Web:
swiftmovingservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Swift Van Lines LLC. Gave us a price for moving, held our furniture hostage until we paid a higher price,unprofessional. Laurel Maryland
I hired swift van lines to move me from Baltimore city to Cumberland , Maryland. They asked for a detailed list of everything that was in the house that they had to move. JC who said he was the owner told me that he was sending a 26 foot truck that would arrive at 9 am on April 1, 2017. The truck arrived 3 hours late with three men. He sent a 16 foot truck full of someone elses furniture and they wanted to put my furniture on the truck with the other furniture. I protested and told them the other furniture could have bed bugs so my furniture was not going on the truck with someone elses. The movers very unprofessionally took the other persons furniture off the truck and put it on my front porch and in my front yard.
I took lots of pictures so they couldn't deny this later. Now that the truck was empty they began loading my things and I called JC and expressed that the fee cant be the same because he sent a truck that was too small to hold all my furniture. He said no problem he was sending another truck to pick up the rest of my funiture and deliver it to my new address. the second truck is now 5.5 hours late. JC now want extra money to take all the rest of the furniture that didn'tfit on the first truck. I said heck no I'm not paying you double for your mistake. The first truck now leaves to deliver the furniture.
To make a long story short the 16 foot truck arrived at the new house and the driver called JC the owner to let him know they where in Cumberland and JC told him not to unload the truck. They were intructed to hold the furniture hostage until he could make us pay mor money than what was quoted. The truck driver had JC on speaker phone you could tell they had done this before so I had to think quick. I Told the owner if he hols my furniture hostage I was holding his truck hostage.
We had to wait at least an hour before JC came to his senses and allowed the men to unload the truck. They maliciously broke several items bringing them in and the put the bed together backwards.These people are frauds no one should ever use this company. They tried to pull a bait and switch. This company is a Fraud !
