- Report: #1392011
Complaint Review: Swift Van Lines - Laurel Maryland
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Author Not Confirmed
Why?
Swift Van Lines
13230 Mid Atlantic Blvd Laurel, 20708 Maryland, USA
Phone:
2405280151
Web:
http://www.swiftmovingservices.com/
Categories:
Business Rating:
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Swift Van Lines Realy Shady and Unreliable Laurel Maryland
Don't be like me who didn't do their research before hand.
I set my appointment 1 month out, confirmed my appointment 1-2 weeks out and also the day before for a 9-10 appointment durring the week. The morning of, I got a call from the same gentleman that I spoke with to confirm asking, did we say 12'oclock. I said, no we agreed to a time between 9-10. He said oh, well we will not be able to make it at that time (at the same time I hear what sounds like throwing up in the background). He explains that they still have property in their truck that they need to drop off and that they have a small truck (what this has to do with me or why they still have property on their truck from the previous day was a little strange). The guy assures me that someone will be there by 12 but adds on, no later than 12:30pm. I agree to it, trying to give them the benefit of a doubt. At 11:55 someone (one of the movers from another number) calls me to say we are on the way. I felt releived for a short period of time, only 1 hour passes. I called the original guy back who I guess doesn't do the moving because it sounded like he was at home. He asks, did anyone call you? I said yes at 11:55 (over 1 hour ago), well they should be there any mintue, let me call and find out what happened and call you back. Another hour goes by and I don't hear anything until 3:16. At this point because of the reviews I found online I already decided to cancel with them. He calls and when I don't pick up he sent a text saying "the movers are in route, please confirm we may arrive now" (what???). It takes you two hours to get to me. I responded "don't bother I've already made other plans."
Don't be like me who didn't do their research before hand, and then didn't listen to the others who complained. These people are unprofessional and do not honor their commitments. I'm pretty sure that it was God who saved me from possible fraud (re: last commens found on this website). Yes, people complain online and some of them can be overly dramatic. I'm adding this one, to warn anyone else, do not (do not), use this company. They may be in-expensive, but it's not worth it.
