- Report: #632373
Complaint Review: Swipebids - Internet
Reported By:
Vinnie -
orange, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Swipebids
Internet, United States of America
Phone:
Web:
www.swipbids.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Swipebids Jesse Willms Stole my Money! and lied to me as well as scammed many other people Internet
Swipebids stole 159.00$ from me and then said they wanted me to spend all of my credits and then if i didnt win anything they would refund my money. so i did, and of course won nothing, after that they said they would refund my money, i have the entire conversation right here...
You are now chatting with 'Sandra' Sandra: Thank you for visiting SwipeBids. We are here to help you win auctions, save money and have a great time. Who am I speaking with? you: my name is vincent Sandra: Hi, may I have your email address and zip code please? you: (((REDACTED))) CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. Sandra: Please wait while I check your order details in our system. you: 928*** Sandra: Ok, how may I assist you? you: a month ago i spoke with a customer service rep and they told me i needed to wait over 30 days before i asked for my refund and i needed to attempt to use my bids, i didnt mean to buy them and i have no desire or use for your website i need my money refunded Sandra: One moment please. vincent: k Sandra: You still have 60 bids left kindly use them first. vincent: one sec and ill use them Sandra: Ok. vincent: their gone Sandra: One moment please. Sandra: You have successfully qualified for our Money Back Guarantee; therefore I have forwarded the refund approval for your original Membership bid pack refund to our Accounting Department. Please allow a full 2 weeks for this refund to process. If for any reason you do not see the refund by August 15, 2010, please contact us back at livechat so we can further assist you at that time. vincent: so it should be refunded by August 15th? Sandra: Yes. vincent: okey dokey sandra, do you have a ID # ? Sandra: Your cancellation number is 17***. vincent: alright i printed up the conversation! thank you so much Sandra: Is there anything else I can help you with today? Sandra: My name is Sandra Smith and my id is ***311.
of course i didnt get my money refunded, so i called back today and spoke with a guy named Peter and he said that the merchant wouldnt allow it to go through and that they tried. he is sorry... ARE YOU FLIPPING KIDDING ME? your sorry.... i cant wait for swipebids and jesse willms to get shut down
4 Updates & Rebuttals
Ronny g
North hollywood,California,
USA
Lawsuit..
#2Consumer Comment
Mon, August 23, 2010
This site will redact other web addresses...so what you can do is type it out for example as..." swipebidslawsuit "DOT" com" etc..you get the idea?
anonymous
Houston,Texas,
USA
SwipeBids being brought to justice
#3Consumer Suggestion
Sun, August 22, 2010
A large group of SwipeBids victims have been pursuing legal action for a few months, and just settled on a law firm in Chicago to handle the case.
(((Redacted))) is a page dedicated to gathering victims and referring them to the lawyers handling this plaintiff class action law suit.
If you or anyone you know has been scammed please refer them to that site.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Ronny g
North hollywood,California,
USA
I am wondering...
#4Consumer Comment
Sun, August 22, 2010
are they going to actually issue you a refund of the funds you were suckered into paying for membership.?...or simply give you more "bids"...or as I refer to them..poker chips?.
Maybe they are giving you nothing and blaming the merchant? I thought they were the merchant? Is this gambling site some kind of a second party? This is confusing.
I can tell you one thing..if they just give you more poker chips, they will be gone as quick as it took you to lose the last 60 while you were on chat.
Someone needs to do some time for this internet fraud.
SwipeBids
USASwipebids
#5UPDATE Employee
Fri, August 20, 2010
Good Morning Vinnie,
I was very pleased to receive an email from you the other day and am very happy I was able to provide you with a resolution to your situation. Please keep me posted on the status of the refund. Have a great weekend.
Regards,
Jennifer
Head of Customer Service
See our Winners: http://www.swipebids.com/all_past_winning_auction.php
See our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
See Our Customer Service Page: http://www.swipebids.com/contact.php
