- Report: #635715
Complaint Review: Swipebids - Internet Internet
Reported By:
Beverly -
Fort Worth, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Swipebids
906 W 400 South Internet, 84058 Internet, United States of America
Phone:
Web:
Swipebids.co
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Swipebids the company misled me into thinking that I was bidding on piece of merchandise and telling me that each bid would cost .53 and when nothing else was showed when I entered my credit card information I Internet
I was ripped off $159.00 by Swipebids.com. This company lures you in by letting you think that you are bidding on an item telling you that each bid is .53 and not telling you that you will be charged a membership fee of $159.00. I contacted the company and spke to one of thier rep's (online chat)..and explained to them that I was not aware of this charge and I was an elderly lady that lived on a fixed income and I could not afford this. They pretty much had a canned speech for any question telling me to go to the site and to note that the price was shown above the add, but they could not answer why the amount of the charge that you were being billed was not shown
therefore giving you no option to opt out or to agree to this charge. After much dicussion back and forth I was referred to the refund page to fill in and mail back. Here's the kicker the form will not allow you to fill in the information, I tried 4 different times calling back and explaining my problem, again I got the standard answers as before almost as though they have a canned speech, so I asked ok if I print this form is there an fax number I can send it through on and they informed me that it had to be hand printed and mailed United States P.O. Then from reading some of the complaints that you have I see they can stipulate if you can get a refund or not depending upon if you should win an auction, I think it is a total rip off and I think that someone need to put a stop to them before they rip off more people and I would like to get my money back, but that is probably wishfull thinking.
1 Updates & Rebuttals
SwipeBids
USASwipebids
#2UPDATE Employee
Tue, August 31, 2010
Good Afternoon Beverly,
My name is Jennifer, Head of Customer Service for Swipebids.
I assure you our website is not a scam and is entirely legit; please visit the
information below for confirmation. I would be more than happy to assist you in
any concerns you may have regarding a refund. You may contact me personally at
[email protected], please include your first/last name, user name, email
linked to account as well as the link to this post. I will ensure you will have
a positive resolution to your concern. I hope to hear from you.
The registration page where your credit card information is inputted
into our system, has 4 locations where we notify customers of our $159
Membership fee. Provided in the link below, you will see 1 right above where
your information is inputted, 2 are off to the left and the last is right above
the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php
We show on our website quite a few pages of past winners,
included we show the price it was sold at, retail price and you can even
confirm the tracking numbers by clicking on the number itself. We have also
given away numerous cars to bidders within the United States and Australia
which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the
link below will take you to the site where we describe how it all works and how
we started by sponsoring 100 children and we continue to add 1 more each day in
our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
Regards,
Jennifer
Head of Customer Service
Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php
