- Report: #630083
Complaint Review: swipebids.com - Internet
Reported By:
Carolina Girl -
Florence, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
swipebids.com
Internet, United States of America
Phone:
Web:
Swipebids.com
Categories:
Business Rating:
(0)
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swipebids.com Fraud, Will take a dollar from you to see if your account is active then keep going til they exhaust your funds Internet
Swipebids.com is a gimmick. I was on Ebay.com and I thought I was adding a new debit card account to my paypal. Swipebids.com appeared as a pop up on my screen. I entered my card information. I caught this and never sent the information thru. Somehow the company got my information.
At first, they took a dollar out of my account from a dummy company. Then they took $79 which was all the could access. So when I saw this on my account I contacted my bank. The bank gave me the company telephone # so I could get a refund. The number that they give to the banks to contact them is disconnected.
So I went online to contact them. I did get an actual working number but when you call that number the dont handle refund request over the phone. They want you to go online and chat with a live representative. So I did and they told me I had to use all my credits with them that I did not want and if I didnt win an auction they would then refund my money.
I told them that was unacceptable and I would not do this. After I went back and forth with them for over 25 minutes they agreed to refund my money.
The membership fee for this site is $159. I only had $90 in my account so they took $80 and told me they let me become a member at a discount. That is a rip off. They will take $10 if thats all you have. They just want what they can get. So beware and do not even visit swipebids.com.
1 Updates & Rebuttals
SwipeBids
United States of AmericaCustomer Service
#2UPDATE Employee
Tue, August 10, 2010
Hi,
I am Jennifer from Swipebids, a manager of customer service. I have noticed that you have been refunded yet there is still some concerns regarding the amount that was charged to your card. I would be more then happy to investigate your situation further and discuss any other concerns. You may contact me at [email protected]
Regards,
Jennifer
