- Report: #615839
Complaint Review: swipebids.com - Internet Internet
Reported By:
Catherine -
Columbia, South Carolina, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
swipebids.com
Internet, Internet, United States of America
Phone:
1-866-389-3870
Web:
www.swipebids.com
Categories:
Business Rating:
(0)
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swipebids.com Swipebids Stole $150 From My Credit Caard , Internet
Swipebids.com seems to make a business out of ripping people off and stealing $150 in a membership scam package. I thought I was just entering my credit card information in the event I wanted to buy some bids for this on-line auction site. When I registered the card and hit enter, it automatically bought a membership for $150 which I had not agreed to, nor had I seen any mention of this.
When I saw the membership charge, I immediately contacted the online chat hoping to remedy the situation. I asked for a cancellation of the membership and a refund. I was given a lot of rhetoric about satisfied customers, etc. - I kept saying I just want a refund of my $150. I was directed to a page on the website where you fill out a form for a refund, but it is actually for someone who uses the bids purchased with the $150 membership. More rhetoric. I told them, I would contact the bank. They then locked the account so I cannot contact them - my login is invalid.
MAJOR SCAM. MAJOR RIPOFF. The bank cannot back out the money, but said I could fill out a fraud report, and the bank will refund my money because of SwipeBids fraudulent transaction - they were not authorized to take my money. Beware. Fill a claim with your bank as soon as this happens.
When I saw the membership charge, I immediately contacted the online chat hoping to remedy the situation. I asked for a cancellation of the membership and a refund. I was given a lot of rhetoric about satisfied customers, etc. - I kept saying I just want a refund of my $150. I was directed to a page on the website where you fill out a form for a refund, but it is actually for someone who uses the bids purchased with the $150 membership. More rhetoric. I told them, I would contact the bank. They then locked the account so I cannot contact them - my login is invalid.
MAJOR SCAM. MAJOR RIPOFF. The bank cannot back out the money, but said I could fill out a fraud report, and the bank will refund my money because of SwipeBids fraudulent transaction - they were not authorized to take my money. Beware. Fill a claim with your bank as soon as this happens.
1 Updates & Rebuttals
SwipeBids
USASwipebids
#2UPDATE Employee
Wed, September 01, 2010
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have. You may contact me personally at [email protected], please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.
The registration page where your credit card information is inputted
into our system, has 4 locations where we notify customers of our $159
Membership fee. Provided in the link below, you will see 1 right above where
your information is inputted, 2 are off to the left and the last is right above
the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php
We show on our website quite a few pages of past winners,
included we show the price it was sold at, retail price and you can even
confirm the tracking numbers by clicking on the number itself. We have also
given away numerous cars to bidders within the United States and Australia
which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the
link below will take you to the site where we describe how it all works and how
we started by sponsoring 100 children and we continue to add 1 more each day in
our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at [email protected]
Regards,
Jennifer
Head of Customer Service
Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php
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Good Morning Catherine,
My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have. You may contact me personally at [email protected], please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.
The registration page where your credit card information is inputted
into our system, has 4 locations where we notify customers of our $159
Membership fee. Provided in the link below, you will see 1 right above where
your information is inputted, 2 are off to the left and the last is right above
the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php
We show on our website quite a few pages of past winners,
included we show the price it was sold at, retail price and you can even
confirm the tracking numbers by clicking on the number itself. We have also
given away numerous cars to bidders within the United States and Australia
which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php
We also sponsor numerous children through World Vision, the
link below will take you to the site where we describe how it all works and how
we started by sponsoring 100 children and we continue to add 1 more each day in
our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php
If you have any other questions or concerns please do not hesitate to contact me personally at [email protected]
Regards,
Jennifer
Head of Customer Service
Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php
