- Report: #806325
Complaint Review: SWREG Inc owned by Digital River - Eden Prairie Minnesota
Reported By:
leslie -
kemah, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SWREG Inc owned by Digital River
10380 Bren Road West Eden Prairie, 55344 Minnesota, United States of America
Phone:
Web:
swreg.org
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
SWREG Inc owned by Digital River The oldest online software store in the world. SWREG, in existence since 1987 Eden Prairie , Minnesota
I was contacted by phone today from someone claiming to be with IYogi a computer support company that I subscribe to. The representative said his company had been receiving error messages from my computer and that my computer was badly infected.
He then took over my computer using Show MyPC and showed me the infections. He then stated I needed to purchase a program called SWREG Secure. The cost was $37.70 and I charged it on my card. He said it would take 1 hour and he would fix my computer.
The only thing he did was download a program to defrag my machine. I know I can do this with windows and don't need an outside program. We communicated thru notepad and when I confronted him about deleting my conformation of my purchase from my email and asked him his name he disconnected.
So I contacted IYogi directly and they said it was not their company that contacted me. I have contacted my bank and closed the card and contacted SWREG and asked for a refund.
This company SWREG was deceptive and perpetrated a fraud. The phone number he called from is 785-226-9814 but when I called it doesn't work.
Leslie [email protected]
He then took over my computer using Show MyPC and showed me the infections. He then stated I needed to purchase a program called SWREG Secure. The cost was $37.70 and I charged it on my card. He said it would take 1 hour and he would fix my computer.
The only thing he did was download a program to defrag my machine. I know I can do this with windows and don't need an outside program. We communicated thru notepad and when I confronted him about deleting my conformation of my purchase from my email and asked him his name he disconnected.
So I contacted IYogi directly and they said it was not their company that contacted me. I have contacted my bank and closed the card and contacted SWREG and asked for a refund.
This company SWREG was deceptive and perpetrated a fraud. The phone number he called from is 785-226-9814 but when I called it doesn't work.
Leslie [email protected]
