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  • Report:  #206884

Complaint Review: Symantec - Cupertino California

Reported By:
- Ballwin, Missouri,
Submitted:
Updated:

Symantec
20330 Stevens Creek Blvd Cupertino, 95014 California, U.S.A.
Phone:
408-517-8000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased and filed for a rebate on Norton Internet Security 2006. All I received back was a card stating I did not send in all the required documents and to resubmit them if I wanted a rebate. Problem arises when the 'honest' consumer is defrauded by Symantec (or their representative) and the consumer no longer has the originals to send as they WERE submitted.

Needless to say I received no rebate, tired of contacting a company that perceives it's customers as 'thieves', and finally gave up. They are also committed to ripping off consumers with their 'Live-update' system that will not update unless you renew your subscription early. Please see this Rip-off Report Scam posting as well.

David

Ballwin, Missouri
U.S.A.


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